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Chase Customer Review

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karo's Profile Image

1 out of 5 marks

Reviewed by karo

Jan 9th 2013

Bad Customer Service by phone in reference to Mortgages!!

Just called and really I felt that I was talking with somebody so unfriendly... she explained some guidelines in Harp Program and I felt like I was talking with a robot. I want to ask and be answered in a nice atitude... pls Chase change your customer service by phone.. so bad!

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Other Chase Reviews

ldc580's Profile Image

Reviewed by ldc580

Sep 2nd 2014

5 out of 5 marks

Longtime Customer - very satisfied

I have been a customer at Chase for many years. They have always been very helpful and friendly. Once, I had some trouble and over drew my account twice in a row. They charged me two $34 fees but reversed them upon request. Another time, someone evidently stole my card number and did some shopping in places i don't go. Chase called me immediately and I had my money back in my account in less than an hour. I'm staying with Chase thank you.

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Azman27's Profile Image

Reviewed by Azman27

Aug 25th 2014

1 out of 5 marks

Cash Deposit Policy Last Straw

Chase now requires consumer account holders to make cash deposits personally. You can't have someone else put cash in your account. It's ridiculous. I'm moving my 2 business and 2 personal accounts to a local credit union. I advise all others to do the same.

This profit hunger monster does nothing for its' clients but create hurdles and say no. Good riddance too big to fail Chase and the egomaniac CEO Jamie "Greedy" Dimon that runs it. Perhaps if you hadn't been manipulating the market you wouldn't have had to pay billions in restitution to cover the Madoff gang and then subsequently force your consumer depositors to jump through hoops to make a cash deposit. Once again, someone else pays for your misdeeds. You may get my tax money from crooked politicians but I will not longer willingly donate another dime. FOAD.

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