Overall Rating

MyBankTracker Grade

B
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

5,643
Branch Locations

Chase Location Map
We found branches close to you.

Add a Bank to Compare

Bank News
CIT Bank
Add
Bank News
Citibank
Add
Bank News
Bank of America
Add
Compare Banks

Chase Customer Review

Post a review
smapum's Profile Image

5 out of 5 marks

Reviewed by smapum

Jul 17th 2012

Credit Card Stolen and Customer Service Wonderful

Had my credit card stolen with over $1000 of unauthorized charges on it by the time I noticed it was missing (2 days). Got a customer service representative immediately who was helpful and immediately reversed unauthorized charges and sent out new card. No fighting, haggling, hassling, and personal customer service. Thank you Chase.

Is this review helpful? ▲ Yes 1 ▼ No 2

Other Chase Reviews

wlkrlind's Profile Image

Reviewed by wlkrlind

Mar 28th 2014

5 out of 5 marks

It is a crime the way they do business!

I was out of town for a funeral and needed a cash advance to handle details at funeral. I went to another bank -- (Chase not available in this small town), I had to pay $105.00 on a $2100.00 cash advance. As soon as my bill came in I paid the amount in full. I just checked my Chase account and found they have also charged $31.54 for interest. I just received my new bill and they are still charging $19.06 for interest on money I paid back last month. This is such a crock so what ever you do never get a cash advance from them (even in emergency situations), and if you do -- as soon as you get home go to your account and pay immediately or else like me you will be paying interest for several months to come! Be careful!

Is this review helpful? ▲ Yes 2 ▼ No 0

therealmvp5's Profile Image

Reviewed by therealmvp5

Dec 17th 2014

4 out of 5 marks

If This Is All You Can Get..

Last option in terms of banks. So many options with online banks that it is pointless to use a big bank unless you need a teller.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews