Had my credit card stolen with over $1000 of unauthorized charges on it by the time I noticed it was missing (2 days). Got a customer service representative immediately who was helpful and immediately reversed unauthorized charges and sent out new card. No fighting, haggling, hassling, and personal customer service. Thank you Chase.
I was out of town for a funeral and needed a cash advance to handle details at funeral. I went to another bank -- (Chase not available in this small town), I had to pay $105.00 on a $2100.00 cash advance. As soon as my bill came in I paid the amount in full. I just checked my Chase account and found they have also charged $31.54 for interest. I just received my new bill and they are still charging $19.06 for interest on money I paid back last month. This is such a crock so what ever you do never get a cash advance from them (even in emergency situations), and if you do -- as soon as you get home go to your account and pay immediately or else like me you will be paying interest for several months to come! Be careful!