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Chase Customer Review

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isaiahzero's Profile Image

1 out of 5 marks

Reviewed by isaiahzero

Jun 28th 2012

Don't Choose Chase. They Make Ridiculous Decisions On Your Account And They Can't Tell Why.

I came to the u. S. In 2009 and soon opened my account in chase. Several days earlier, i received a letter from them saying that my account is risky for their bank and they are going to close it. I went to their branch to check the issue, but nobody can tell me why they made this desicion. I tried to call the number on the letter but they can't give me a satisfied answer either. The only thing they can tell me is that a department of chase evaluated my account and considered my account risky.

For the past three years, i used my account receiving direct deposite, paying bills and sometimes transfer some money from my native country. For me, i can't see any risk doing these normal transactions. I am quite angry not for their decision but for they can't give me a good explianation. They did provide me a quite complicated way to appeal. But without doing anything wrong, i refused to spend my time on this.

Closing the account is actually painful for me because i have to cancel all automatic bill payments as well as to change the linked account with my paypal and auto loan. I would like to use another bank rather than playing games with their stupid evaluation department. Btw, my banker is very nice. I am only complaining the bank itself.

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Other Chase Reviews

Mariamka1115icloud's Profile Image

Reviewed by Mariamka1115icloud

Oct 17th 2014

1 out of 5 marks

Chase Caused My Eviction

Chase decided close my account due to their discretion and caused me to b evicted from my apartment. I will definite file a lawsuit against them and will post on every review.

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italianlwomangmail's Profile Image

Reviewed by italianlwomangmail

Oct 16th 2014

1 out of 5 marks

Never Going Back!

Today Chase has finally pushed my last button. They have done this more times then I can count. My direct deposit went in at 5 this morning, but because my daycare check came out at 12am they charged me a $34 overdraft. It would have not been an issue with any other bank, but they refused to reverse the overdraft even tho it was right after each other. Will never recommend this bank to anyone. Disgraceful. Plus the store manager made it seem like I was trying to cheat them out of money. Well I hope your happy now, because you lost a customer, and hopefully you will lose more once they find out your guys money scheme.

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