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TGJ35's Profile Image

2 out of 5 marks

Reviewed by TGJ35

Jan 4th 2013

Horrible

Not enough time in the day to explain. Our business had an ex partner write a check at the bank and the bank checked and found out he was not a signer anymore on the account. The ex employee proceeded to convince them it was a mistake and the bank manager or assistant manager, without calling the other two partners, decided to cash an $8,000 check for him. We were told 24-48 hours to investigate and the money would be returned. B... S...!!! 3 weeks later and my partner had to get upset at them to get "deanna" at the bank to admit a decision had been made.

After dealing with the fraud department, they admitted their job is to "protect the bank. " but, somebody made an obvious mistake at that branch and won't come clean. This deanna lady seems to not be telling the whole truth to protect her job...... But their lack of cooperation with the fraud department and complete lies to my business partner is appalling! Return our money and prosecute the perpetrator.

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Other Chase Reviews

wlkrlind's Profile Image

Reviewed by wlkrlind

Mar 28th 2014

5 out of 5 marks

It is a crime the way they do business!

I was out of town for a funeral and needed a cash advance to handle details at funeral. I went to another bank -- (Chase not available in this small town), I had to pay $105.00 on a $2100.00 cash advance. As soon as my bill came in I paid the amount in full. I just checked my Chase account and found they have also charged $31.54 for interest. I just received my new bill and they are still charging $19.06 for interest on money I paid back last month. This is such a crock so what ever you do never get a cash advance from them (even in emergency situations), and if you do -- as soon as you get home go to your account and pay immediately or else like me you will be paying interest for several months to come! Be careful!

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therealmvp5's Profile Image

Reviewed by therealmvp5

Dec 17th 2014

4 out of 5 marks

If This Is All You Can Get..

Last option in terms of banks. So many options with online banks that it is pointless to use a big bank unless you need a teller.

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