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Chase Customer Review

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Erniepen's Profile Image

1 out of 5 marks

Reviewed by Erniepen

Apr 19th 2012

Horrible Customer Service

Rented space to builder he got credit card using my address. Chase supplied my personal information. I'm elderly blind and disabled surviving on little social security. Company rep tracey dowels says i'm responsible

regardless what nj supierior court says as contractor confessed he had help from chase to falsy obtain credit using other identity. Contractor always paid but now chase will refuse payment as usual to get revenge for filing case against them in two year ibalway paid on time

they closed two accounts and reduce 25 k credit to 8000 balance i had on personal account why the court seen this as fraud it is clear chase is a dishonest company with no regard to laws or courts or customers filed complaint also with attorney general office for interstate matters if you have problem with chase please file complaint with attorney genera office to put a end to chase abuse

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Other Chase Reviews

trismon04aolcom's Profile Image

Reviewed by trismon04aolcom

Jul 2nd 2014

1 out of 5 marks

Chase is the worst bank ever!

I have been with chase for years and it is getting horrible by the day! When you call customer service you get a foreigner that you can't understand,and the one who you can understand are not helpful. I can't lie there was a guy in the past that was awesome. But everyone else sucks. This year I have racked up more than $400 in fees and it's only been 6 months. A direct deposit of more than $1000.00 was going in every week. I know that's chump change for you guys. But I'm taking my direct deposit to navy federal. It's sad because I really liked this bank that's why I stuck around for the last 5 years.

Is this review helpful? ▲ Yes 2 ▼ No 0

jpeterson's Profile Image

Reviewed by jpeterson

Aug 1st 2014

1 out of 5 marks

I Hate Chase Bank

Ok, let me start out by saying “i really had chase bank”. I tried to put cash into sons checking account today. I had cash so it would available to him without having to wait. After waiting 15 minutes in line because they only had one teller open i learned that because my name was not on his account they would not let me deposit my money. I explained to her that i was trying to put money in his account, not trying to take it out. She said unless my name was on his account i could not do it. I asked her how i was supposed to get money down to him if i could not deposit into his account. She told me that as of march 3rd it was company policy not to let people deposit money if their name was not on the account. They are trying to prevent “money laundering”. So according to chase bank i could be laundering money $100. 00 at a time. So what we have to do is have my wife put the cash into her chase account and then she can transfer it to sons account. That’s twice the work and headache to get to the same outcome. Come on chase get your head out of your ass.

Is this review helpful? ▲ Yes 3 ▼ No 0

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