MyBankTracker rated Chase based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
Rented space to builder he got credit card using my address. Chase supplied my personal information. I'm elderly blind and disabled surviving on little social security. Company rep tracey dowels says i'm responsible
regardless what nj supierior court says as contractor confessed he had help from chase to falsy obtain credit using other identity. Contractor always paid but now chase will refuse payment as usual to get revenge for filing case against them in two year ibalway paid on time
they closed two accounts and reduce 25 k credit to 8000 balance i had on personal account why the court seen this as fraud it is clear chase is a dishonest company with no regard to laws or courts or customers filed complaint also with attorney general office for interstate matters if you have problem with chase please file complaint with attorney genera office to put a end to chase abuse
After reading other reviews about Chase I was somewhat surprised. My experience so far has been positive but my needs basic. We do not have a mortgage with the bank only savings, checking and credit cards.
Customer service at the bank is good, over the phone it's been helpful on 2 occasions with questions related to my chase freedom plus.
About 4 of the staff are okay, customer care with the Business rep( I think his name is Adrain) is horrible, I've been in 4 times for the same problem. The branch manager, Kate or Kathleen does not help.
I'll never go back. They keep you waiting forever too.