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Chase Customer Review

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Erniepen's Profile Image

1 out of 5 marks

Reviewed by Erniepen

Apr 19th 2012

Horrible customer service

Rented space to builder he got credit card using my address. chase supplied my personal information. I'm elderly blind and disabled surviving on little social security .company rep tracey dowels says I'm responsible

Regardless what nj supierior court says as contractor confessed he had help from chase to falsy obtain credit using other identity .

Contractor always paid but now chase will refuse payment as usual to get revenge for filing case against them in two year ibalway paid on time

They closed two accounts and reduce 25 k credit to 8000 balance I had on personal account why the court seen this as fraud it is clear Chase is a dishonest company with no regard to laws or courts or customers filed complaint also with attorney general office for interstate matters if you have problem with chase please file complaint with attorney genera office to put a end to chase abuse

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Other Chase Reviews

filmguy9944's Profile Image

Reviewed by filmguy9944

Jul 22nd 2014

2 out of 5 marks

Will not lower my interest rate

I have been a loyal chase customer for 10 years and have requested a lowering of my interest rate -- which is currently at 29%. I make my payments on time and am RARELY late.. if I am late, then I pay a late FEE, which is never reversed. Point is, I have good credit and have been a paying customer for years. And this is the thanks I get? Chase, you get 1 big fat star for your loyalty ;0)

Is this review helpful? ▲ Yes 1 ▼ No 0

SickCustomer3's Profile Image

Reviewed by SickCustomer3

May 13th 2014

1 out of 5 marks

Don't bank with them

The Kings Plaza branch let someone with no idea withdraw a total of $5000 from my account twice in a day with no red flag. Then the same person went to a branch in Bed-Stuy in the same day to withdraw another $3,200 - all in the same day with again no suspicion. Chase will not reimburse me the money because it was a debit card. It's 2014 where people are duplicating debit cards and using the same pins. This has happened to too many people. Stay away from Chase.

Is this review helpful? ▲ Yes 2 ▼ No 0

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