Overall Rating

MyBankTracker Grade

C+
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

5,684
Branch Locations

Chase Location Map
We found branches close to you.

Add a Bank to Compare

Bank Rates
CIT Bank
Add
Bank Rates
Citibank
Add
Bank Reviews
Bank of America
Add
Compare Banks

Chase Customer Review

Post a review
Erniepen's Profile Image

1 out of 5 marks

Reviewed by Erniepen

Apr 19th 2012

Horrible customer service

Rented space to builder he got credit card using my address. chase supplied my personal information. I'm elderly blind and disabled surviving on little social security .company rep tracey dowels says I'm responsible

Regardless what nj supierior court says as contractor confessed he had help from chase to falsy obtain credit using other identity .

Contractor always paid but now chase will refuse payment as usual to get revenge for filing case against them in two year ibalway paid on time

They closed two accounts and reduce 25 k credit to 8000 balance I had on personal account why the court seen this as fraud it is clear Chase is a dishonest company with no regard to laws or courts or customers filed complaint also with attorney general office for interstate matters if you have problem with chase please file complaint with attorney genera office to put a end to chase abuse

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Chase Reviews

maryfdontusechase's Profile Image

Reviewed by maryfdontusechase

May 19th 2014

1 out of 5 marks

Can't deposit cash into account

I had to have surgery and needed to deposit money into my account. I wrote out a deposit slip and sent a family member to the bank. They would not accept the $200.00 cash I wanted to deposit because they cited money laundering going on apparently at chase. I don't know very many people who would launder $200.00 but when you cannot make a cash deposit into your own account it stinks. I will be laid up for months from this surgery and I really don't need my bank to make my life more difficult than it already is. As soon as I'm well enough I'll be changing banks. What a bunch of BS!

Is this review helpful? ▲ Yes 3 ▼ No 0

walnet's Profile Image

Reviewed by walnet

May 21st 2014

5 out of 5 marks

Best branch ever

My family has 6 business and 3 personal accounts at this branch. I've been banking in Chicago for over 45 years. This group is the best I've ever dealt with. They are both friendly and competent. We seem to have one problem or another every month or so and they have always been of help to us in getting it resolved. And everyone in the branch calls us by name and that seems to be true of all the customers who come in.

Is this review helpful? ▲ Yes 1 ▼ No 1

Post a review View all Reviews