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Chase Customer Review

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Erniepen's Profile Image

1 out of 5 marks

Reviewed by Erniepen

Apr 19th 2012

Horrible customer service

Rented space to builder he got credit card using my address. chase supplied my personal information. I'm elderly blind and disabled surviving on little social security .company rep tracey dowels says I'm responsible

Regardless what nj supierior court says as contractor confessed he had help from chase to falsy obtain credit using other identity .

Contractor always paid but now chase will refuse payment as usual to get revenge for filing case against them in two year ibalway paid on time

They closed two accounts and reduce 25 k credit to 8000 balance I had on personal account why the court seen this as fraud it is clear Chase is a dishonest company with no regard to laws or courts or customers filed complaint also with attorney general office for interstate matters if you have problem with chase please file complaint with attorney genera office to put a end to chase abuse

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Other Chase Reviews

MariaD7's Profile Image

Reviewed by MariaD7

Sep 13th 2014

1 out of 5 marks

Bank Cashes A Stopped/stale Check By Mistake Blames Customer

Well, i am here to say that even those with a serious bank account are not treated with any value nor respect from this bank. I paid $30 to stop a check being cashed. It was a successful stop. But the fraud waited for a year to the day and went into a chase branch and cashed the check. Although the bank reps agreed this was not right and should shave been stopped as a stale check, the management of the bank refused to make good on their error. I am a customer that had $400k in their bank and their $948 error was too much to bear. This bank clearly cares nothing about their customers. The more money you hold in this bank the more you have at risk for being the victim of their error and their justifying they have no culpability in their mistakes. Put your money anywhere else but this bank.

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BlueJay's Profile Image

Reviewed by BlueJay

Sep 9th 2014

1 out of 5 marks

Canceled card without notifying me

I am so annoyed with this bank. I deposited a check into my account on a Sunday afternoon, and was informed that it the whole check would be available 2 days later, and some was available now. When I went to purchase a money order it would not go through. The next day I tried to use my card again and it was declined. I had to go to a bank teller who informed me that my card had been canceled!!! I was beyond pissed especially since I never got a text, email, or phone call about this. They just locked it cause they claimed they suspected fraud. I'm so over this bank

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