I have never given them a deposit that was not good, yet they hold every deposit for long periods unless i make a fuss. I just had a payment to ford declined - with 10 times the amount of the payment in my account? I was told it was an abnormal transaction. Is is abnormal to make a car payment on a company vehicle via your company bank account. How does this look to ford credit? I spend way too much time on the phone trying to resolve issues.
Chase bank is the worst bank i have ever done business with. I also had them hold a check from a very wealthy customer of mine. They said they were unable to verify the fund. Ok i get it. So i had my customer contact his contact at his bank to contact chase to validate that the check would clear - the funds had been debited by chase 2 days prior to us being told they were putting an extended hold on the check. You tell me? Chase debited the money out of my customers account but could not verify that the check would clear. Really!
Last option in terms of banks. So many options with online banks that it is pointless to use a big bank unless you need a teller.
The bankers come in late, then sit at their desk for 15 min before helping customers that are waiting. There are never enough bankers on hand. The wait to see a banker is rarely under an hour and is usually an hour plus. Very poor service. The sign in sheet is a joke, they don't even look at it and will let people cut in front of you.