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Chase Customer Review

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Worthington's Profile Image

1 out of 5 marks

Reviewed by Worthington

May 10th 2012

It is the worst bank I have ever done business with. Chase bank makes it impossible to operate a business.

I have never given them a deposit that was not good, yet they hold every deposit for long periods unless I make a fuss. I just had a payment to Ford declined - with 10 times the amount of the payment in my account???? I was told it was an abnormal transaction. Is is abnormal to make a car payment on a company vehicle via your company bank account. How does this look to Ford Credit? I spend way too much time on the phone trying to resolve issues. Chase bank is the worst bank I have ever done business with. I also had them hold a check from a very wealthy customer of mine. They said they were unable to verify the fund. OK I get it. So I had my customer contact his contact at his bank to contact chase to validate that the check would clear - The funds had been debited by chase 2 days prior to us being told they were putting an extended hold on the check. You tell me? Chase debited the money out of my customers account but could not verify that the check would clear. REALLY!

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Other Chase Reviews

ldc580's Profile Image

Reviewed by ldc580

Sep 2nd 2014

5 out of 5 marks

Longtime Customer - very satisfied

I have been a customer at Chase for many years. They have always been very helpful and friendly. Once, I had some trouble and over drew my account twice in a row. They charged me two $34 fees but reversed them upon request. Another time, someone evidently stole my card number and did some shopping in places i don't go. Chase called me immediately and I had my money back in my account in less than an hour. I'm staying with Chase thank you.

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Azman27's Profile Image

Reviewed by Azman27

Aug 25th 2014

1 out of 5 marks

Cash Deposit Policy Last Straw

Chase now requires consumer account holders to make cash deposits personally. You can't have someone else put cash in your account. It's ridiculous. I'm moving my 2 business and 2 personal accounts to a local credit union. I advise all others to do the same.

This profit hunger monster does nothing for its' clients but create hurdles and say no. Good riddance too big to fail Chase and the egomaniac CEO Jamie "Greedy" Dimon that runs it. Perhaps if you hadn't been manipulating the market you wouldn't have had to pay billions in restitution to cover the Madoff gang and then subsequently force your consumer depositors to jump through hoops to make a cash deposit. Once again, someone else pays for your misdeeds. You may get my tax money from crooked politicians but I will not longer willingly donate another dime. FOAD.

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