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Chase Customer Review

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Worthington's Profile Image

1 out of 5 marks

Reviewed by Worthington

May 10th 2012

It is the worst bank I have ever done business with. Chase bank makes it impossible to operate a business.

I have never given them a deposit that was not good, yet they hold every deposit for long periods unless I make a fuss. I just had a payment to Ford declined - with 10 times the amount of the payment in my account???? I was told it was an abnormal transaction. Is is abnormal to make a car payment on a company vehicle via your company bank account. How does this look to Ford Credit? I spend way too much time on the phone trying to resolve issues. Chase bank is the worst bank I have ever done business with. I also had them hold a check from a very wealthy customer of mine. They said they were unable to verify the fund. OK I get it. So I had my customer contact his contact at his bank to contact chase to validate that the check would clear - The funds had been debited by chase 2 days prior to us being told they were putting an extended hold on the check. You tell me? Chase debited the money out of my customers account but could not verify that the check would clear. REALLY!

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Other Chase Reviews

filmguy9944's Profile Image

Reviewed by filmguy9944

Jul 22nd 2014

2 out of 5 marks

Will not lower my interest rate

I have been a loyal chase customer for 10 years and have requested a lowering of my interest rate -- which is currently at 29%. I make my payments on time and am RARELY late.. if I am late, then I pay a late FEE, which is never reversed. Point is, I have good credit and have been a paying customer for years. And this is the thanks I get? Chase, you get 1 big fat star for your loyalty ;0)

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SickCustomer3's Profile Image

Reviewed by SickCustomer3

May 13th 2014

1 out of 5 marks

Don't bank with them

The Kings Plaza branch let someone with no idea withdraw a total of $5000 from my account twice in a day with no red flag. Then the same person went to a branch in Bed-Stuy in the same day to withdraw another $3,200 - all in the same day with again no suspicion. Chase will not reimburse me the money because it was a debit card. It's 2014 where people are duplicating debit cards and using the same pins. This has happened to too many people. Stay away from Chase.

Is this review helpful? ▲ Yes 2 ▼ No 0

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