Inept, incompetent staff at the local branch; policies that inhibit being able to access MY money at MY convenience; and poor hiring practices that result in having to deal with employees with limited English proficiency and poor grasp of the language. Interaction with any service workers illustrates the rapid decline of intelligence in the U.S., but it is especially unacceptable in an institution charged with protecting my money. CHASE is already at the top of the list for banks set to fail; they need our money much more than we need them. It is inexcusable to for executives to perpetuate the banks' decline. No doubt, they are counting that campaign contributions will ensure yet another bailout and perpetuate the insidious practice of shifting blame from personal accountability.
Chase decided close my account due to their discretion and caused me to b evicted from my apartment. I will definite file a lawsuit against them and will post on every review.
Today Chase has finally pushed my last button. They have done this more times then I can count. My direct deposit went in at 5 this morning, but because my daycare check came out at 12am they charged me a $34 overdraft. It would have not been an issue with any other bank, but they refused to reverse the overdraft even tho it was right after each other. Will never recommend this bank to anyone. Disgraceful. Plus the store manager made it seem like I was trying to cheat them out of money. Well I hope your happy now, because you lost a customer, and hopefully you will lose more once they find out your guys money scheme.