Anyone with a chase Bank account beware.
I had an account with chase bank and due to a work problem went overdrawn to the sum of $90.00, that not much I hear you say, because that what I said, well I now have my account frozen, and I now have to pay back $1535.98 in fees and charges, they also have place a financial block or black ball on my SSN so I am unable to open another bank account anywhere else. Here is the kicker: because my wife's account was linked to mine they have frozen hers too, we are expecting our military retirement benefits to be deposited into our accounts and unable to stop the transfer.
It takes up to 10 days to stop Direct deposits, so by the 1st June 2012 Chase bank will have confiscated $6535.98 for an overdraft of $90.00 and they are telling me that once all overdraft and administration fee are paid they are closing my account. It has taken almost a month to even get this far my wife and I have not been able to pay any of our bills and we have a mortgage payment to make and with zero funds, well you can see where that will lead too. I have talked to chase until I am horse, and have even gone to my local branch and tried to talk to my local branch manager, and as nice as she was told me, this is a head office thing and there is nothing I can do.
The only thing left for me to do is hire a lawyer to resolve this, when I contacted one he would take the case @ $300.00 per hour and requested 4 hours up front, in other words I am screwed, and the mega bank wins. When I said that I would take my story to the media they said good, do so it will stop others out there who have overdrafts to pay them off or they will get the same thing.
I have had my account with chase for more than two years now. At one time i had, a brokerage, a saving, a checking and two credit card accounts with them. Everything was good till just now when i got a letter in the mail that my account will be closed in two weeks. Called the customer services, who basically told me that bank has performed analysis of my account and found that i wasn't worth the risk based on my account history and therefore have decided to terminate my account.
I am really disappointed in this decision because i feel that i have been declared guilty without any trial. I really don't know if they can do that and i am not interested to pursue this matter any further because if chase doesn't want me as a customer then i don't want it as my bank either and i will switch to another bank. I do feel depressed and worried as to what might have caused them to flag my account (which they will not tell me). I did had a couple of wire transfer from my home country one 10 k and another 20k but both of them were about a year ago. Also took some cash (about 5k) from my account about a month ago and then redeposited in the same amount to pay a credit card bill of another bank.
Other than these all i have been doing with this account is putting money into it and paying my chase credit cards bills. In the end, i am upset and i wanna tell everyone who might be looking into chase as their bank that this bank is not depandable and can kick it's customer out without any explanation. To be fair to chase, i would say that i liked their services (especially online account) till it lasted, but i don't think it was worth it. In the end i am very disappointed in chase!
I had a problem with online transfer. My payment was delayed by a day. This is first time. They charged late fee, finance charges. Even though I requested the fee be waived, they are not ready to waive it for first time. This is really bad. But other banks do that. CHASE IS BAD BANK. DON'T HAVE AN ACCOUNT WITH CHASE.