Anyone with a chase Bank account beware,
I had an account with chase bank and due to a work problem went overdrawn to the sum of $90.00, that not much I hear you say, because that what I said, well I now have my account frozen, and I now have to pay back $1535.98 in fees and charges, they also have place a financial block or black ball on my SSN so I am unable to open another bank account anywhere else. Here is the kicker: because my wife's account was linked to mine they have frozen hers too, we are expecting our military retirement benefits to be deposited into our accounts and unable to stop the transfer. It takes up to 10 days to stop Direct deposits, so by the 1st June 2012 Chase bank will have confiscated $6535.98 for an overdraft of $90.00 and they are telling me that once all overdraft and administration fee are paid they are closing my account. It has taken almost a month to even get this far my wife and I have not been able to pay any of our bills and we have a mortgage payment to make and with zero funds, well you can see where that will lead too. I have talked to chase until I am horse, and have even gone to my local branch and tried to talk to my local branch manager, and as nice as she was told me, this is a head office thing and there is nothing I can do. The only thing left for me to do is hire a lawyer to resolve this, when I contacted one he would take the case @ $300.00 per hour and requested 4 hours up front, in other words I am screwed, and the mega bank wins. When I said that I would take my story to the media they said good, do so it will stop others out there who have overdrafts to pay them off or they will get the same thing.
On Black Friday I lost my pocketbook. I lost my drivers license and my bank card and all my credit cards. I do have my temporary drivers license, with no picture on it. I went to the branch to get a bank card, since the one that was mailed to my address, is still not there, my husband was with me too. The person who was working with me said she would ask me some questions. I told her that I use this bank card as cash/ it is impossible for me to remember every single transaction I made in last one week or so, any way I do appreciate that it is probably customer safety. In that case it would be probably better if she would just say "no" , "we can't give you a card, you have to wait for your mail", rather than asking the the same question again and again and making me feel like a stupid person.
My Credit/Debit card expired in May/13. Since then I've not been able to get a new one (renewed), despite a bunch of e-mails trying to do so...