Overall Rating

MyBankTracker rated Chase based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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Chase Customer Review

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Ward's Profile Image

1 out of 5 marks

Reviewed by Ward

Jun 1st 2012

Terrible

Upon losing my job, I thought the right thing to do was close my credit cards. We came to an agreement and I paid IN FULL the amounts due. Now, years later, Chase is still reporting to credit reporting agency's that I did not pay. This is so wrong. I should have just not paid them anything, claimed bankruptcy and screwed them like they are doing to me.

Is this review helpful? ▲ Yes 3 ▼ No 0

Other Chase Reviews

chrisjeon's Profile Image

Reviewed by chrisjeon

Apr 14th 2015

3 out of 5 marks

Mediocre

It's ok

Is this review helpful? ▲ Yes 1 ▼ No 0

LCruz's Profile Image

Reviewed by LCruz

Apr 8th 2015

1 out of 5 marks

Depositing cash into account

I have been a client for more than 8 years and today I experienced unprofessional behavior. I had sent my mother to make a cash deposit into my account which I provided her with the account number. when she went to the branch she was denied to make the cash deposit of only $100 due to this new rule of cash deposit. You must be the account holder to do so. This means that I will occur NSF fees due to automatic debits. This is saying that if you Don't have millions you will be treated like a loser. The branch manager was rude and nasty and would not even talk to me on the phone. Unfortunately I'm sick in bed and can not make it to a branch now after tonight I will be in the negative status with the bank because they will not accept cash deposit. This is the only bank that has this rule. This is just a way for them to get fee income. So disappointed!!! I will never recommend CHASE to no one!!

Is this review helpful? ▲ Yes 1 ▼ No 0

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