Upon losing my job, I thought the right thing to do was close my credit cards. We came to an agreement and I paid IN FULL the amounts due. Now, years later, Chase is still reporting to credit reporting agency's that I did not pay. This is so wrong. I should have just not paid them anything, claimed bankruptcy and screwed them like they are doing to me.
Although the interest rate is really low, you can't beat free checking. Also, I can manage my Chase Freedom credit card from the same website, so that's a plus.
Since I've had the account for quite a while now, I can honestly say it's a great bank. They've caught fraud on my account twice and reversed all charges.
Updated to add branches.
I always thought big banks like chase or US bank had this funky practice where they treat everyone like prisoners or something. The reason I developed this concept was because of interesting people on the internet..
The people who work at chase are extremely nice and seem genuine. These ice is excellent and I like how they utilize their ATM machines. I never really had a issue with them mainly because I don't have any major thing going on like mortgages or auto loans but my overall experience is pretty positive. I also like how honest my local banker was. He told me cool stories too.