MyBankTracker rated Chase based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
Upon losing my job, I thought the right thing to do was close my credit cards. We came to an agreement and I paid IN FULL the amounts due. Now, years later, Chase is still reporting to credit reporting agency's that I did not pay. This is so wrong. I should have just not paid them anything, claimed bankruptcy and screwed them like they are doing to me.
I had the most awful experience with a lender at chase name Joshua Sammeter at the branch in Arizona. I was working with him as a lender, we were approve for a home loan and all requested document were sent to him. We will call and leave messages and email and would not get a response until days later. We tried to get status on our loan process and was not able to get in touch with him. we lost the contract we had on the home we were tying to purchase. we lost our $1000 deposit, $400 inspection fees and $400 appraisal charges and still has not spoken to Joshua Sammeter to check the status of our loan.
I inherited Chase when they merged w/ BankOne. Have had 5+ figure checking account for several years. Recently tried to institute wire transfer over internet and am now locked out of all internet banking activities - I MUST go and present 2 id forms to do anything (I will close out my account)