I haven't had the worst customer service experience in a long time. Chase bank provided me with the worst customer service over. I had been closing my account and i wanted to go christmas shopping. Thought i lost my wallet. So i froze my account. Then my account was restricted so i made a withdrawel. They weren't suppose to hand me over that withdrawel to begin with which caused my account to be negative. They never informed me about this. I also have been trying to pick up my funds to close the account since friday. They told me to pick it up wednesday. I came to pick it up and they tell me that a check is going to be sent home within the next business days. This is nothing near how much i have talked over the phone with them getting no information and all false information. Thank you chase for causing hectic to my life but i am so free without you guys. Good luck!
Chase decided close my account due to their discretion and caused me to b evicted from my apartment. I will definite file a lawsuit against them and will post on every review.
Today Chase has finally pushed my last button. They have done this more times then I can count. My direct deposit went in at 5 this morning, but because my daycare check came out at 12am they charged me a $34 overdraft. It would have not been an issue with any other bank, but they refused to reverse the overdraft even tho it was right after each other. Will never recommend this bank to anyone. Disgraceful. Plus the store manager made it seem like I was trying to cheat them out of money. Well I hope your happy now, because you lost a customer, and hopefully you will lose more once they find out your guys money scheme.