I haven't had the worst customer service experience in a long time. Chase bank provided me with the worst customer service over. I had been closing my account and i wanted to go christmas shopping. Thought i lost my wallet. So i froze my account. Then my account was restricted so i made a withdrawel. They weren't suppose to hand me over that withdrawel to begin with which caused my account to be negative. They never informed me about this. I also have been trying to pick up my funds to close the account since friday. They told me to pick it up wednesday. I came to pick it up and they tell me that a check is going to be sent home within the next business days. This is nothing near how much i have talked over the phone with them getting no information and all false information. Thank you chase for causing hectic to my life but i am so free without you guys. Good luck!
Last option in terms of banks. So many options with online banks that it is pointless to use a big bank unless you need a teller.
The bankers come in late, then sit at their desk for 15 min before helping customers that are waiting. There are never enough bankers on hand. The wait to see a banker is rarely under an hour and is usually an hour plus. Very poor service. The sign in sheet is a joke, they don't even look at it and will let people cut in front of you.