I haven't had the worst customer service experience in a long time. Chase bank provided me with the worst customer service over. I had been closing my account and i wanted to go christmas shopping. Thought i lost my wallet. So i froze my account. Then my account was restricted so i made a withdrawel. They weren't suppose to hand me over that withdrawel to begin with which caused my account to be negative. They never informed me about this. I also have been trying to pick up my funds to close the account since friday. They told me to pick it up wednesday. I came to pick it up and they tell me that a check is going to be sent home within the next business days. This is nothing near how much i have talked over the phone with them getting no information and all false information. Thank you chase for causing hectic to my life but i am so free without you guys. Good luck!
Chase signed up my credit card to receive online billing only, something I never request. Worse yet when I tried to access the email bill I was told I could not get it on the road because my computer wasn't registered with them.Them came a $35.00 fee plus, which they refuse to remove.I have been a loyal good customer for years but I advise everyone to stay away from CHASE.