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Chase Customer Review

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deboraljimenezface's Profile Image

4 out of 5 marks

Reviewed by deboraljimenezface

Jul 20th 2012

The staff looks good; they're courteous and attentive; they move forward to make things happen.

I have never bothered to build or establish credit; and I came in with no inclination to pursue the same. The staff here extends offers of their time and knowledge. My experience with Chase has been very motivating.

Is this review helpful? ▲ Yes 1 ▼ No 2

Other Chase Reviews

filmguy9944's Profile Image

Reviewed by filmguy9944

Jul 22nd 2014

2 out of 5 marks

Will not lower my interest rate

I have been a loyal chase customer for 10 years and have requested a lowering of my interest rate -- which is currently at 29%. I make my payments on time and am RARELY late.. if I am late, then I pay a late FEE, which is never reversed. Point is, I have good credit and have been a paying customer for years. And this is the thanks I get? Chase, you get 1 big fat star for your loyalty ;0)

Is this review helpful? ▲ Yes 1 ▼ No 0

SickCustomer3's Profile Image

Reviewed by SickCustomer3

May 13th 2014

1 out of 5 marks

Don't bank with them

The Kings Plaza branch let someone with no idea withdraw a total of $5000 from my account twice in a day with no red flag. Then the same person went to a branch in Bed-Stuy in the same day to withdraw another $3,200 - all in the same day with again no suspicion. Chase will not reimburse me the money because it was a debit card. It's 2014 where people are duplicating debit cards and using the same pins. This has happened to too many people. Stay away from Chase.

Is this review helpful? ▲ Yes 2 ▼ No 0

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