Overall Rating

MyBankTracker rated Chase based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

C+

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5,643
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Chase Customer Review

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deboraljimenezface's Profile Image

4 out of 5 marks

Reviewed by deboraljimenezface

Jul 20th 2012

The staff looks good; they're courteous and attentive; they move forward to make things happen.

I have never bothered to build or establish credit; and I came in with no inclination to pursue the same. The staff here extends offers of their time and knowledge. My experience with Chase has been very motivating.

Is this review helpful? ▲ Yes 1 ▼ No 2

Other Chase Reviews

Amy0105's Profile Image

Reviewed by Amy0105

May 2nd 2014

5 out of 5 marks

Great branch!

Love this branch. Staff is friendly and willing to help, especially the manager Nader. They always go above and beyond to answer any of my questions!

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CASHPOLICY's Profile Image

Reviewed by CASHPOLICY

Feb 17th 2015

1 out of 5 marks

Will Not Take Cash For A Deposit!

My father is in the hospital and i went to his bank to make a small cash deposit ($400) into his account, and was told that since i was not on the account they would not allow me to make a deposit of cash. Never heard of a bank refusing cash. They said he had to be with me in the car or they could not take my cash. I spoke to the manager and she confirmed that chase's policy is not to take cash from a non account holder. Crazy business.

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