At first, i cannot log into my account, i needed an identification code. I had to go there personally so i can get it. Now i was able to log in after that without this identification code. My friend is transferring money to my account thru quickpay for $2000, and now i cannot log into my account again, but they were able to accept that same quickpay person before. I cannot believe it!!! What is wrong with their quickpay?
They were saying to me that it was fraud, if it is, why did they accept it in the first place before? I have a record of that person who used the quickpay and was accepted by their bank, and now they don't want to accept the same person? Foolish bank!!! My next experience was when they restricted my account after making it available to saturday afternoon only to find out, i am negative $509 on monday morning.
They cannot give me any good reason why they did that, and they cannot put it in writing. The manager of irvine branch is telling me that i deal with scam or fraud, i am asking them to put that in writing but they cannot do it. How can they say that it is a scam and fraud when they cannot prove it? Such imbecile people!!! I the manager even mentioned about opportunity, so they are allowing people with no banking experience to just sit there and manipulate bank transactions just bec. They took opportunity!!! Your money is not safe here!
Last option in terms of banks. So many options with online banks that it is pointless to use a big bank unless you need a teller.
The bankers come in late, then sit at their desk for 15 min before helping customers that are waiting. There are never enough bankers on hand. The wait to see a banker is rarely under an hour and is usually an hour plus. Very poor service. The sign in sheet is a joke, they don't even look at it and will let people cut in front of you.