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Chase Customer Review

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Audrey's Profile Image

1 out of 5 marks

Reviewed by Audrey

Mar 26th 2012

Very Bad. Worse Than Worst! They Take Your Money Without Explaining To You In Written Form. Beware!!! They Just Take Your Money And Run Away With It!

At first, i cannot log into my account, i needed an identification code. I had to go there personally so i can get it. Now i was able to log in after that without this identification code. My friend is transferring money to my account thru quickpay for $2000, and now i cannot log into my account again, but they were able to accept that same quickpay person before. I cannot believe it!!! What is wrong with their quickpay?

They were saying to me that it was fraud, if it is, why did they accept it in the first place before? I have a record of that person who used the quickpay and was accepted by their bank, and now they don't want to accept the same person? Foolish bank!!! My next experience was when they restricted my account after making it available to saturday afternoon only to find out, i am negative $509 on monday morning.

They cannot give me any good reason why they did that, and they cannot put it in writing. The manager of irvine branch is telling me that i deal with scam or fraud, i am asking them to put that in writing but they cannot do it. How can they say that it is a scam and fraud when they cannot prove it? Such imbecile people!!! I the manager even mentioned about opportunity, so they are allowing people with no banking experience to just sit there and manipulate bank transactions just bec. They took opportunity!!! Your money is not safe here!

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Other Chase Reviews

Mariamka1115icloud's Profile Image

Reviewed by Mariamka1115icloud

Oct 17th 2014

1 out of 5 marks

Chase Caused My Eviction

Chase decided close my account due to their discretion and caused me to b evicted from my apartment. I will definite file a lawsuit against them and will post on every review.

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italianlwomangmail's Profile Image

Reviewed by italianlwomangmail

Oct 16th 2014

1 out of 5 marks

Never Going Back!

Today Chase has finally pushed my last button. They have done this more times then I can count. My direct deposit went in at 5 this morning, but because my daycare check came out at 12am they charged me a $34 overdraft. It would have not been an issue with any other bank, but they refused to reverse the overdraft even tho it was right after each other. Will never recommend this bank to anyone. Disgraceful. Plus the store manager made it seem like I was trying to cheat them out of money. Well I hope your happy now, because you lost a customer, and hopefully you will lose more once they find out your guys money scheme.

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