Overall Rating

MyBankTracker Grade

C+
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

5,684
Branch Locations

Chase Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank Rates
Citibank
Add
Bank News
Bank of America
Add
Compare Banks

Chase Customer Review

Post a review
Audrey's Profile Image

1 out of 5 marks

Reviewed by Audrey

Mar 26th 2012

Very bad...worse than worst!!! They take your money without explaining to you in written form. BEWARE!!! THEY JUST TAKE YOUR MONEY AND RUN AWAY WITH IT!

At first, I cannot log into my account, I needed an identification code. I had to go there personally so I can get it. Now I was able to log in after that without this identification code. My friend is transferring money to my account thru Quickpay for $2000, and now I cannot log into my account again, but they were able to accept that same Quickpay person before. I cannot believe it!!! What is wrong with their Quickpay? They were saying to me that it was fraud, if it is, why did they accept it in the first place before? I have a record of that person who used the Quickpay and was accepted by their bank, and now they don't want to accept the same person? Foolish bank!!!

MY NEXT EXPERIENCE WAS WHEN THEY RESTRICTED MY ACCOUNT AFTER MAKING IT AVAILABLE TO SATURDAY AFTERNOON ONLY TO FIND OUT, I AM NEGATIVE $509 ON MONDAY MORNING. THEY CANNOT GIVE ME ANY GOOD REASON WHY THEY DID THAT, AND THEY CANNOT PUT IT IN WRITING. THE MANAGER OF IRVINE BRANCH IS TELLING ME THAT I DEAL WITH SCAM OR FRAUD, I AM ASKING THEM TO PUT THAT IN WRITING BUT THEY CANNOT DO IT. HOW CAN THEY SAY THAT IT IS A SCAM AND FRAUD WHEN THEY CANNOT PROVE IT? SUCH IMBECILE PEOPLE!!! I THE MANAGER EVEN MENTIONED ABOUT OPPORTUNITY, SO THEY ARE ALLOWING PEOPLE WITH NO BANKING EXPERIENCE TO JUST SIT THERE AND MANIPULATE BANK TRANSACTIONS JUST BEC. THEY TOOK OPPORTUNITY!!! YOUR MONEY IS NOT SAFE HERE!!!

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Chase Reviews

Azman27's Profile Image

Reviewed by Azman27

Aug 25th 2014

1 out of 5 marks

Cash Deposit Policy Last Straw

Chase now requires consumer account holders to make cash deposits personally. You can't have someone else put cash in your account. It's ridiculous. I'm moving my 2 business and 2 personal accounts to a local credit union. I advise all others to do the same.

This profit hunger monster does nothing for its' clients but create hurdles and say no. Good riddance too big to fail Chase and the egomaniac CEO Jamie "Greedy" Dimon that runs it. Perhaps if you hadn't been manipulating the market you wouldn't have had to pay billions in restitution to cover the Madoff gang and then subsequently force your consumer depositors to jump through hoops to make a cash deposit. Once again, someone else pays for your misdeeds. You may get my tax money from crooked politicians but I will not longer willingly donate another dime. FOAD.

Is this review helpful? ▲ Yes 1 ▼ No 0

fuckchase's Profile Image

Reviewed by fuckchase

Aug 23rd 2014

1 out of 5 marks

Will Hold Your Money Past Their Suspected Release

I was guaranteed to receive my money within 3 days. We'll it's been 5 days later. Withdrawing my account. I'm done with these people and all their so called help.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews