At first, I cannot log into my account, I needed an identification code. I had to go there personally so I can get it. Now I was able to log in after that without this identification code. My friend is transferring money to my account thru Quickpay for $2000, and now I cannot log into my account again, but they were able to accept that same Quickpay person before. I cannot believe it!!! What is wrong with their Quickpay? They were saying to me that it was fraud, if it is, why did they accept it in the first place before? I have a record of that person who used the Quickpay and was accepted by their bank, and now they don't want to accept the same person? Foolish bank!!!
MY NEXT EXPERIENCE WAS WHEN THEY RESTRICTED MY ACCOUNT AFTER MAKING IT AVAILABLE TO SATURDAY AFTERNOON ONLY TO FIND OUT, I AM NEGATIVE $509 ON MONDAY MORNING. THEY CANNOT GIVE ME ANY GOOD REASON WHY THEY DID THAT, AND THEY CANNOT PUT IT IN WRITING. THE MANAGER OF IRVINE BRANCH IS TELLING ME THAT I DEAL WITH SCAM OR FRAUD, I AM ASKING THEM TO PUT THAT IN WRITING BUT THEY CANNOT DO IT. HOW CAN THEY SAY THAT IT IS A SCAM AND FRAUD WHEN THEY CANNOT PROVE IT? SUCH IMBECILE PEOPLE!!! I THE MANAGER EVEN MENTIONED ABOUT OPPORTUNITY, SO THEY ARE ALLOWING PEOPLE WITH NO BANKING EXPERIENCE TO JUST SIT THERE AND MANIPULATE BANK TRANSACTIONS JUST BEC. THEY TOOK OPPORTUNITY!!! YOUR MONEY IS NOT SAFE HERE!!!
I have a smart phone and I've attempted to use the mobile deposit app to no avail. That rubbish doesnt work. I put the check on a flat surface as instructed and I stand up to take the picture and it gives the same error message. Its BS I tell ya...straight BS
I Ashli Dansby (chase customer) was at the ATM just now 2/3/2014 at 1:00pm when I heard the security tell another Caucasian guy who seemed to be a chase customer " the lines are so long cause everybody got they welfare check, look at the neighborhood you're in, go to Beverly Hills where they don't believe in that" I felt that was something that shouldn't have been said, he needs to be professional and thankful people are cashing a check there without them security wouldn't be needed and he wouldn't have a job...just plane out rude. He needs to be spoken to and I kind of felt like it was racist.