Whenever I go into Chase to make a quick deposit, the bankers always look bored and come insist I come to their desk to make my deposit. It would be a lot easier and much quicker for me to just fill out the deposit sheet and got to the teller especially because I already know all of my personal information versus them looking it up on the computer and then placing the deposit in a slip and taking it to the teller and waiting for it to come back. While they do that they always say "While were waiting let's just make sure all of your information is the same." And I make transactions there at least every two weeks so it gets very repetitive having them asking me that same question each visit I have. Don't get me wrong, all the employees are very nice but they just seem very routine and scripted.
I had to have surgery and needed to deposit money into my account. I wrote out a deposit slip and sent a family member to the bank. They would not accept the $200.00 cash I wanted to deposit because they cited money laundering going on apparently at chase. I don't know very many people who would launder $200.00 but when you cannot make a cash deposit into your own account it stinks. I will be laid up for months from this surgery and I really don't need my bank to make my life more difficult than it already is. As soon as I'm well enough I'll be changing banks. What a bunch of BS!
My family has 6 business and 3 personal accounts at this branch. I've been banking in Chicago for over 45 years. This group is the best I've ever dealt with. They are both friendly and competent. We seem to have one problem or another every month or so and they have always been of help to us in getting it resolved. And everyone in the branch calls us by name and that seems to be true of all the customers who come in.