Overall Rating

MyBankTracker rated Chase based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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Chase Customer Review

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azwinger's Profile Image

5 out of 5 marks

Reviewed by azwinger

Jan 8th 2013

Were Able To Cut Me A Check On The Spot For A Car Loan.

The car dealer from whom i purchased a car, power chevrolet, would not accept a 2 day or even an overnight check for the balance on a car i purchased after putting down more than 50%. I had gotten pre-approved for a loan by chase in tucson, but the finance person, scott at the dealership, would not work with the chase bank in tucson. I had to find a chase bank in a city with which i was not familiar, and start the whole loan process anew. Serge, the bank manager, was very accommodating and rushed through a loan app, approval, and was able to cut me a check for the car loan in less then 2 hours! Thanks again, serge. You did a great job!

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Other Chase Reviews

chrisjeon's Profile Image

Reviewed by chrisjeon

Apr 14th 2015

3 out of 5 marks

Mediocre

It's ok

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LCruz's Profile Image

Reviewed by LCruz

Apr 8th 2015

1 out of 5 marks

Depositing cash into account

I have been a client for more than 8 years and today I experienced unprofessional behavior. I had sent my mother to make a cash deposit into my account which I provided her with the account number. when she went to the branch she was denied to make the cash deposit of only $100 due to this new rule of cash deposit. You must be the account holder to do so. This means that I will occur NSF fees due to automatic debits. This is saying that if you Don't have millions you will be treated like a loser. The branch manager was rude and nasty and would not even talk to me on the phone. Unfortunately I'm sick in bed and can not make it to a branch now after tonight I will be in the negative status with the bank because they will not accept cash deposit. This is the only bank that has this rule. This is just a way for them to get fee income. So disappointed!!! I will never recommend CHASE to no one!!

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