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Overall rating score 44%
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Chase Customer Review

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azwinger's Profile Image

5 out of 5 marks

Reviewed by azwinger

Jan 8th 2013

Were able to cut me a check on the spot for a car loan.

The car dealer from whom I purchased a car, Power Chevrolet, would not accept a 2 day or even an overnight check for the balance on a car I purchased after putting down more than 50%. I had gotten pre-approved for a loan by Chase in Tucson, but the finance person, Scott at the dealership, would not work with the Chase bank in Tucson. I had to find a Chase bank in a city with which I was not familiar, and start the whole loan process anew. Serge, the bank manager, was very accommodating and rushed through a loan app, approval, and was able to cut me a check for the car loan in less then 2 hours!

Thanks again, Serge. You did a great job!

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Chase Reviews

andrear's Profile Image

Reviewed by andrear

Apr 8th 2014

1 out of 5 marks

Dreadful-do NOT get with this bank!

I am closing my Chase account first thing in the morning. They are scamming people, playing with their income as if it's a monopoly game. For these 2 years of being with them (only due to the convenient location), I never knew how much money I had, how much I spent, or how much I saved because they play around with their customers as if they're marionettes. They are rude, they refuse to explain where did your money disappear, they don't ask for your consent on things they need to explain to you because they will cost you money when you're opening the new account such as savings. They approve a small portion of your check no matter for how long you've been getting paid with the same type of check, and then approve the rest after 10+ days. If you chose to pay bills through Chase bill pay, they send the money away for a day or two, out of which only portion gets returned as "credit" back to your account, using a 'malfunction' as an excuse they couldn't send the payments the day you sent them, and refusing to explain things such as, if the person I was sending the money to never got it, why did only a part of it get credited back? Where is the rest of the money I worked hard for, Chase? And when it comes to companies, banks, specifically, dealing with my money, I'd rather never hear the word such as "malfunction". And if I do, I better get e big, fat explanation for hearing it. The Vice-President of the Chase I go to(soon to be past tense), is Vera Agropian. I'm stating this, desperately hoping that something will change in this bank, and as usually, it should start from the base of the problem. She is incredibly unhelpful, rude, treats you as if you have no reason to be in 'her' bank, and as if she is better than anyone else in the bank. A prime example of power-corrupted monster. Sad thing is that she can't even speak English fluently. I've been in United States for 3 years, and sadly, this is just one of the few companies that makes me regret leaving Europe.

Is this review helpful? ▲ Yes 3 ▼ No 0

marthaketelsen's Profile Image

Reviewed by marthaketelsen

Mar 31st 2014

1 out of 5 marks

stupid rule

We opened checking account so my son could go to out of state school and I could deposit into his account. Now a new rule could not deposit $300 cash into his account. Not a large sum of money. Can't wait to close this account. Other banks in town. bye bye chase. stupid new rule. I hope you luck with all the aggravation you are going to cause us.

Is this review helpful? ▲ Yes 2 ▼ No 0

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