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Chase Customer Review

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TGJ35's Profile Image

2 out of 5 marks

Reviewed by TGJ35

Jan 4th 2013

horrible

not enough time in the day to explain. our business had an ex partner write a check at the bank and the bank checked and found out he was not a signer anymore on the account. the ex employee proceeded to convince them it was a mistake and the bank manager or assistant manager, without calling the other two partners, decided to cash an $8,000 check for him. We were told 24-48 hours to investigate and the money would be returned. B...S...!!! 3 weeks later and my partner had to get upset at them to get "Deanna" at the bank to admit a decision had been made. After dealing with the fraud department, they admitted their job is to "protect the bank." But, somebody made an obvious mistake at that branch and won't come clean. This Deanna lady seems to not be telling the whole truth to protect her job...... but their lack of cooperation with the fraud department and complete lies to my business partner is appalling! RETURN OUR MONEY AND PROSECUTE THE PERPETRATOR.

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Other Chase Reviews

Mariamka1115icloud's Profile Image

Reviewed by Mariamka1115icloud

Oct 17th 2014

1 out of 5 marks

Chase Caused My Eviction

Chase decided close my account due to their discretion and caused me to b evicted from my apartment. I will definite file a lawsuit against them and will post on every review.

Is this review helpful? ▲ Yes 1 ▼ No 0

italianlwomangmail's Profile Image

Reviewed by italianlwomangmail

Oct 16th 2014

1 out of 5 marks

Never Going Back!

Today Chase has finally pushed my last button. They have done this more times then I can count. My direct deposit went in at 5 this morning, but because my daycare check came out at 12am they charged me a $34 overdraft. It would have not been an issue with any other bank, but they refused to reverse the overdraft even tho it was right after each other. Will never recommend this bank to anyone. Disgraceful. Plus the store manager made it seem like I was trying to cheat them out of money. Well I hope your happy now, because you lost a customer, and hopefully you will lose more once they find out your guys money scheme.

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