not enough time in the day to explain. our business had an ex partner write a check at the bank and the bank checked and found out he was not a signer anymore on the account. the ex employee proceeded to convince them it was a mistake and the bank manager or assistant manager, without calling the other two partners, decided to cash an $8,000 check for him. We were told 24-48 hours to investigate and the money would be returned. B...S...!!! 3 weeks later and my partner had to get upset at them to get "Deanna" at the bank to admit a decision had been made. After dealing with the fraud department, they admitted their job is to "protect the bank." But, somebody made an obvious mistake at that branch and won't come clean. This Deanna lady seems to not be telling the whole truth to protect her job...... but their lack of cooperation with the fraud department and complete lies to my business partner is appalling! RETURN OUR MONEY AND PROSECUTE THE PERPETRATOR.
I was looking around for refinancing my house. My house value when I checked in Zillow, Trulia and several other sites is coming to around 475 K. My loan balance is 420 k and so I knew I dont satisfy the 80% LTV criteria for conventional loans. Suddenly I come across this Chase bank site that has a link to check my house value. Lo and behold it shows the value of my house as 525 K. I checked several other sites and all showed my home value to be 475 K give or take 5 k. SO HOW COME CHASE SITE THINKS MY HOUSE IS WORTH 525 K. So i applied for a refinance application. The Chase person called and took every possible documentation from me the complete IRS returns, fee of $450 and pay stubs and bank statements and what not. Then they order a appraisal and surprise! the appraisal report comes at 475 K. Now the Chase people tell me they cannot refinance unless I pay down about 40 K . DOH! The question is why is the Chase site estimating the value of my house at 525 K when every other site including Zillow and Trulia and Bank of America and other banks are estimating at 475 k. I think this is a scam by Chase bank to lure people into applying for refinance loans .
On Black Friday I lost my pocketbook. I lost my drivers license and my bank card and all my credit cards. I do have my temporary drivers license, with no picture on it. I went to the branch to get a bank card, since the one that was mailed to my address, is still not there, my husband was with me too. The person who was working with me said she would ask me some questions. I told her that I use this bank card as cash/ it is impossible for me to remember every single transaction I made in last one week or so, any way I do appreciate that it is probably customer safety. In that case it would be probably better if she would just say "no" , "we can't give you a card, you have to wait for your mail", rather than asking the the same question again and again and making me feel like a stupid person.