I opened a savings account about a week ago, so far everything has gone flawless and fast. I was also able to set up ACH online (after my funds cleared, which took 2 days). You can now make transfer online, you do need to call if the transaction amount is over 5k.
The customer service has also been very friendly and knowledgeable.
I'm the last person to write a review about something, but with the low savings rate available these days... I wanted to give CIT Bank some thanks.
I will be recommending this bank to others, lets hope that their rates stay competitive...
Opened saving account because of above average interest rates but rates quickly dropped below that offered by top 5 banks.
My CIT Saving account suddenly lost ability to transfer funds.
Contacted support to investigate and restore transfer option.
Nothing was done! I called to check status every few days and was told department handling this cannot be reached directly. I gave up after 2 months and closed my account.
I took my business to another online bank. About the only positive thing I can say about CIT Bank is that they are opened on Saturday. But, the bad customer service and so-so interest rates makes CIT Bank a poor choice.
I just wish they were open weekends and evenings (I'm on the West Coast). That's no big deal though, just plan ahead.
They've been very good, no mistakes, super nice and competent customer service reps. And their rate doesn't go up and down every other day like so many online banks.