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Citibank Customer Review

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jmasko18's Profile Image

1 out of 5 marks

Reviewed by jmasko18

Jan 28th 2013

Citi Bank Ruined My Life! Noone Should Ever Open A Credit Card With Citi!

I had opened up 2 credit card accounts with citi. I made attempted to make payments on both cards online using the automatic payment system through their onlnie website. Big mistake!!! My one credit card payment had gone through successfully. Unfortunately, my other didn't! The bank tried taking my money out of my savings account on one credit card and the payment was returned because the funds were in my checknig account where the other credit card payment was taken out. Well, they tried taking out the payment multiple times charging me $30 fees everytime, without notifying me by phone or email.

Keep in mind i was trying to make a payment 2 weeks in advance!! Not 1 phone call or email that it didnt go through. So i found out my credit cards wernt worknig when i tried using them at a loca lwork cafeteria and they denied both. I called citi they closed both accounts permanently! On a bank error not a customer error. Now all 3 credit reports show these accounts clsoed. And i can't open any other credit cards because of the inquires! I have to wait another year or so!! I even had my bank fax a letter to citi telling citi is what the bank error, citi still wouldnt do anything for the customer!! I hate citi bank i have spent multiple hours with phone calls letters and research trying to resolve issue and still no resolution! All because the online payment system messed up.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Citibank Reviews

Deja's Profile Image

Reviewed by Deja

Jan 26th 2014

3 out of 5 marks

Received a PHONY check printed with this bank name & branch

This is an e-mail and evidently a phone scam involving checks for large sums of money for which a person is supposed to use (in my case) Western Union to send the "balance" back to a strange name and money order number. It's a digital version of the old street sting of "I found a huge amount of money and I'll share it with you if you give me a good faith deposit of $400 CASH".

In my case, the company called itself "At Your Service Marketing", a mystery shopper firm.

Citibank, New Castle, DE: what are you doing about this assault on your reputation? I'm going to call you about it tomorrow.

Is this review helpful? ▲ Yes 3 ▼ No 0

HiddenAgenda22's Profile Image

Reviewed by HiddenAgenda22

Aug 14th 2014

1 out of 5 marks

Received Phony Check As Well!

Wow, it is unbelievable to see that so many people have encountered the same situation. I was supposed to be starting a working relationship as well, but this time the business name is "dignity health" and i was supposed to western union money to a "vendor" to receive equipment to do work from home data entry. It is really sad to see that people are able to try and pull off scams at the expense of other people that are too gullable to identify the signs. Luckily, i am not effected as i did not allow these people to have any access to my personal accounts. I will be shutting down the erroneous account created specifically to deal with scum like this! If it seems to good to be true..... Wake up people, it is! Follow your spidey senses at all times.

Is this review helpful? ▲ Yes 2 ▼ No 0

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