Overall Rating

MyBankTracker rated Citibank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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Citibank Customer Review

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seekingjoy's Profile Image

1 out of 5 marks

Reviewed by seekingjoy

Feb 8th 2013

Citi Refinance

I went for a refinance loan with CITI last September. I still have not closed.

CITI's employees are the worst. God forbid if they would ever inform you of anything. and they are always off work and not in the office.

This the best NON-customer support ever.

It sickens me to think that my hard earned house payment is going to these people to be employed when there are so many other human beings that would gladly treat another human being with respect.

DO NOT REFINANCE WITH CITI MORTGAGE!

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Other Citibank Reviews

semiong's Profile Image

Reviewed by semiong

Mar 28th 2015

4 out of 5 marks

The retirement account

I have opened retirement account and my request was to put 6,500.00 from my personal account to retirement account. But I have found that it's not done yet. I would like to ask you to make it ASAP.

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RicardoDeSouzaCunh's Profile Image

Reviewed by RicardoDeSouzaCunh

Mar 13th 2015

1 out of 5 marks

My Account Citigold

I opened a single account at Citibank South Beach, I'm Brazilian, I received the Citigold card that only works in the United States, my manager is Kerry Glasgow, keep a small application in the Bank to better days, maybe 100 million dollars, I'm trying to talk with the agency to 3 days and no number works, are all disabled, what I do, are charging overdraft fees I have not and I did debits in January and I returned in November miami? I am waiting for URGENT return, because I want the reversal of these debits in my investment account.

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