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Citibank Customer Review

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Bill E's Profile Image

1 out of 5 marks

Reviewed by Bill E

Mar 11th 2010

Citibank's new motto: Kick 'em when they're down!

I would imagine many business owners like me have struggled with reduced cash flow over the past 18-24 months...what more appropriate time to make use of an existing credit line? I have two Citibank credit cards including a Citibank Driver's Edge card that I've had for over 22 years. Never was late on payments; often had a zero balance, received rebates on two car purchases, and systematically established a very substantial credit line. My interest rate in 2007 was 9.9% Over the past year I reluctantly allowed my balance to climb, as my rate also climbed to 14.9%. In November I was late on one payment and..... "bang!"..... late fees, reduction in credit line, and slammed me with a 29.9% interest rate! Discussions/pleas with the representatives are like talking to emotionless robots. Gee, thanks Citibank, for your concern about the hardship your 20-year Customer is experiencing. As if 14.9% interest isn't enough interest to make? Yesterday I withdrew enough money from my IRA to pay off both accounts; frankly I'd rather pay the 10% penalty and pay our government extra taxes that allow Citibank to exploit and benefit from my hardship. Fortunately the economy is begining to cycle-back, my income is growing, and I vow to never to do business with Citbank again; and will take advantage of any opportunity I have to disuade friends, family, and clients from dealing with this huge corporate theif.

Is this review helpful? ▲ Yes 6 ▼ No 0

Other Citibank Reviews

Deja's Profile Image

Reviewed by Deja

Jan 26th 2014

3 out of 5 marks

Received a PHONY check printed with this bank name & branch

This is an e-mail and evidently a phone scam involving checks for large sums of money for which a person is supposed to use (in my case) Western Union to send the "balance" back to a strange name and money order number. It's a digital version of the old street sting of "I found a huge amount of money and I'll share it with you if you give me a good faith deposit of $400 CASH".

In my case, the company called itself "At Your Service Marketing", a mystery shopper firm.

Citibank, New Castle, DE: what are you doing about this assault on your reputation? I'm going to call you about it tomorrow.

Is this review helpful? ▲ Yes 3 ▼ No 0

HiddenAgenda22's Profile Image

Reviewed by HiddenAgenda22

Aug 14th 2014

1 out of 5 marks

Received Phony Check As Well!

Wow, it is unbelievable to see that so many people have encountered the same situation. I was supposed to be starting a working relationship as well, but this time the business name is "dignity health" and i was supposed to western union money to a "vendor" to receive equipment to do work from home data entry. It is really sad to see that people are able to try and pull off scams at the expense of other people that are too gullable to identify the signs. Luckily, i am not effected as i did not allow these people to have any access to my personal accounts. I will be shutting down the erroneous account created specifically to deal with scum like this! If it seems to good to be true..... Wake up people, it is! Follow your spidey senses at all times.

Is this review helpful? ▲ Yes 2 ▼ No 0

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