Overall Rating

MyBankTracker rated Citibank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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1,001
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Citibank Customer Review

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Karen F's Profile Image

4 out of 5 marks

Reviewed by Karen F

Aug 25th 2008

Everything counts!

I signed up for the Citibank Everything Counts account while I was a student. It was a great plan! Gave me free checks at no cost to me and I can still order free checks, even post-graduation. ATMs are worldwide; I was able to access my account in China. Money transfers are easy, online and at the ATM. Highly recommended service.

Is this review helpful? ▲ Yes 4 ▼ No 0

Other Citibank Reviews

MhayFreemantle's Profile Image

Reviewed by MhayFreemantle

May 18th 2015

5 out of 5 marks

release funds

how long i have to wait my release inheritance funds?

Is this review helpful? ▲ Yes 1 ▼ No 0

cokers's Profile Image

Reviewed by cokers

May 13th 2015

1 out of 5 marks

A long line of unhelpful customer service reps and branches

My debit card information was stolen and a multiple fraudulent charges occurred. The charges were initially credited and then one charge was debited again. Citi said the charge was proven valid. I went into multiple branches to get additional information and faxed a dispute, each time I was disregarded and told to fax again. I called and the representative told me to get a lawyer. The issue has been going on for 6 months. PayPal was the vendor used for the charge and they didn't respond until I filed a BBB complaint. CitiBank has no customer service reps with any kind of creative thought process. I've never met a group of people that have only job, to serve customers, be so clueless and unhelpful in my life.

Is this review helpful? ▲ Yes 1 ▼ No 0

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