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Citibank Report Card

Overall rating score 51%
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Citibank Customer Review

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Karen F's Profile Image

4 out of 5 marks

Reviewed by Karen F

Aug 25th 2008

Everything counts!

I signed up for the Citibank Everything Counts account while I was a student. It was a great plan! Gave me free checks at no cost to me and I can still order free checks, even post-graduation. ATMs are worldwide; I was able to access my account in China. Money transfers are easy, online and at the ATM. Highly recommended service.

Is this review helpful? ▲ Yes 4 ▼ No 0

Other Citibank Reviews

balzlisbcglobalnet's Profile Image

Reviewed by balzlisbcglobalnet

Apr 22nd 2014

1 out of 5 marks

CITIBANK REFUSES TO STOP SENDING PREAPPROVED APPLICATIONS FOR CC!

CITIBANK REFUSES TO STOP SENDING PREAPPOROVED APPLICATIONS FOR CC TO MY MAILBOX. I HAVE WRITTEN TO THEM TO STOP NOW THEY SEND 2 PREAPPROVED APPLICATIONS PER WEEK WAS 1! PEOPLE SHOULD KNOW CITIBANK IS 1 OF THE MAIN REASONS WE HAVE IDENTITY THEFT MAYBE A LAWSUIT WILL GET THEM TO STOP THEIR CARELESS PRACTICES!

Is this review helpful? ▲ Yes 1 ▼ No 0

Bill E's Profile Image

Reviewed by Bill E

Mar 11th 2010

1 out of 5 marks

Citibank's new motto: Kick 'em when they're down!

I would imagine many business owners like me have struggled with reduced cash flow over the past 18-24 months...what more appropriate time to make use of an existing credit line? I have two Citibank credit cards including a Citibank Driver's Edge card that I've had for over 22 years. Never was late on payments; often had a zero balance, received rebates on two car purchases, and systematically established a very substantial credit line. My interest rate in 2007 was 9.9% Over the past year I reluctantly allowed my balance to climb, as my rate also climbed to 14.9%. In November I was late on one payment and..... "bang!"..... late fees, reduction in credit line, and slammed me with a 29.9% interest rate! Discussions/pleas with the representatives are like talking to emotionless robots. Gee, thanks Citibank, for your concern about the hardship your 20-year Customer is experiencing. As if 14.9% interest isn't enough interest to make? Yesterday I withdrew enough money from my IRA to pay off both accounts; frankly I'd rather pay the 10% penalty and pay our government extra taxes that allow Citibank to exploit and benefit from my hardship. Fortunately the economy is begining to cycle-back, my income is growing, and I vow to never to do business with Citbank again; and will take advantage of any opportunity I have to disuade friends, family, and clients from dealing with this huge corporate theif.

Is this review helpful? ▲ Yes 6 ▼ No 0

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