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Citibank Customer Review

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Hostin's Profile Image

1 out of 5 marks

Reviewed by Hostin

Oct 9th 2012

Horrible

Tried to refinance the loan which they are currently holding on my home- as per the lower rates currently in DFW metroplex TX. They gave me the runaround. Asking for same paperwork several times. Tax returns. Personal documents. I mean I don't think an IRS audit is this tough. Finally I got fed up- and canned them. Seems to think they are the only place to refinance a loan. They lost a good customer- whos never been late on a payment.

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Other Citibank Reviews

HiddenAgenda22's Profile Image

Reviewed by HiddenAgenda22

Aug 14th 2014

1 out of 5 marks

Received Phony Check As Well!

Wow, it is unbelievable to see that so many people have encountered the same situation. I was supposed to be starting a working relationship as well, but this time the business name is "dignity health" and i was supposed to western union money to a "vendor" to receive equipment to do work from home data entry. It is really sad to see that people are able to try and pull off scams at the expense of other people that are too gullable to identify the signs. Luckily, i am not effected as i did not allow these people to have any access to my personal accounts. I will be shutting down the erroneous account created specifically to deal with scum like this! If it seems to good to be true..... Wake up people, it is! Follow your spidey senses at all times.

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delavega's Profile Image

Reviewed by delavega

Sep 17th 2012

5 out of 5 marks

Very good service

Everytime I went to the bank, the attention was correct and I did not spend more than 10 minutes. The attention by telephone and email is very good too.

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