MyBankTracker rated Citibank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
My experience at this bank was terrible! I had a bank checking and savings account, and a credit card. I even did Primerica. They said my savings account was free, when I noticed I had no money in my savings at all; since they had been charging $25 a month!! When I brought it up, they said they didn't have nothing such as a free savings account and didn't give me the money back. They charge continued late fees when my payment on the credit cards was ALWAYS on time. I decided to close all the accounts and quit Primerica. Primerica has been the WORST of all. I invested and never got anything back. They promised I would. This bank is Fraudulent!
Citibank is the worst bank in australia. Basically they peddle credit cards with hardly any branches. Not in any way a consumer bank. Inexperienced junior staff a total joke. They deserve to be rated as a credit union not a bank. Do not use in australia. You have better options
Terrible customer service
they will mess up your account if you don't respond to their 1 million security questions (a lot more than any other bank)
put a security block on your card and cause you embarrassing moments when trying to use it
sign you up for their other products (savings and every day accounts) without consulting with you and causing extra hassle to you so you have to call, go through their 1 million questions so you can cancel the unwanted products