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Citibank Customer Review

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Vgarcia's Profile Image

1 out of 5 marks

Reviewed by Vgarcia

Feb 7th 2012

Terrible. Would NOT recommend anybody to open any account at this bank.

My experience at this bank was terrible! I had a bank checking and savings account, and a credit card. I even did Primerica. They said my savings account was free, when I noticed I had no money in my savings at all; since they had been charging $25 a month!! When I brought it up, they said they didn't have nothing such as a free savings account and didn't give me the money back. They charge continued late fees when my payment on the credit cards was ALWAYS on time. I decided to close all the accounts and quit Primerica. Primerica has been the WORST of all. I invested and never got anything back. They promised I would. This bank is Fraudulent!

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Other Citibank Reviews

delavega's Profile Image

Reviewed by delavega

Sep 17th 2012

5 out of 5 marks

Very good service

Everytime I went to the bank, the attention was correct and I did not spend more than 10 minutes. The attention by telephone and email is very good too.

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soongsup's Profile Image

Reviewed by soongsup

Jun 23rd 2014

2 out of 5 marks

ATM problems

I often go to this branch to use ATM. But the thing is that I've experienced ATM problems three times. When I tried to make deposit by ATM, it says something the machine has problems. It didn't give a receipt at all, so I felt like my money is gone into the machine. Whenever it happened I had to go back to this branch again, telling the problem. It is so uncomfortable.

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