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Citibank Customer Review

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Vgarcia's Profile Image

1 out of 5 marks

Reviewed by Vgarcia

Feb 7th 2012

Terrible. Would NOT recommend anybody to open any account at this bank.

My experience at this bank was terrible! I had a bank checking and savings account, and a credit card. I even did Primerica. They said my savings account was free, when I noticed I had no money in my savings at all; since they had been charging $25 a month!! When I brought it up, they said they didn't have nothing such as a free savings account and didn't give me the money back. They charge continued late fees when my payment on the credit cards was ALWAYS on time. I decided to close all the accounts and quit Primerica. Primerica has been the WORST of all. I invested and never got anything back. They promised I would. This bank is Fraudulent!

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Other Citibank Reviews

TNscam's Profile Image

Reviewed by TNscam

Nov 24th 2014

3 out of 5 marks

Scam

I received a check on this bank to be a mystery shopper. It was sent over night fedex from ny. It has at top of check offical check with this bank name and address. I called this bank and it is not real. Thank you cody for being honest with me. The sender wanted me to deposit it in my bank and get cash and go send money orders to someone in ny. It is a scam. Becareful. What a shame.

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pjayem's Profile Image

Reviewed by pjayem

Nov 22nd 2014

1 out of 5 marks

Do Not Get This Card!

I called to ask for assistance in the resolution of two issues. First, the wait time was approx 17 min. Then, i spoke with a "diana" who was clearly asian. Not only was she difficult to understand, but she interrupted constantly, often in the middle of the question that i was about to ask. She did not resolve either issue, constantly stating things like "that is a different dept", then when i asked for the dept's nbr, stating "i cannot give you that information. " i asked to speak with a manager who apologized profusely, stating "we do have problems with courtesy with overseas reps. " the manager gave me the information needed and i will try again monday to resolve the issues. May god be with me!!!

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