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MyBankTracker rated Citibank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.


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Citibank Customer Review

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Vgarcia's Profile Image

1 out of 5 marks

Reviewed by Vgarcia

Feb 7th 2012

Terrible. Would NOT recommend anybody to open any account at this bank.

My experience at this bank was terrible! I had a bank checking and savings account, and a credit card. I even did Primerica. They said my savings account was free, when I noticed I had no money in my savings at all; since they had been charging $25 a month!! When I brought it up, they said they didn't have nothing such as a free savings account and didn't give me the money back. They charge continued late fees when my payment on the credit cards was ALWAYS on time. I decided to close all the accounts and quit Primerica. Primerica has been the WORST of all. I invested and never got anything back. They promised I would. This bank is Fraudulent!

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Other Citibank Reviews

MartyMahdavi's Profile Image

Reviewed by MartyMahdavi

May 27th 2015

1 out of 5 marks

Credit Card Application

This is the most stupid bank I ever worked with. I received their credit card offer for years and I was never interested. Finally, one night I was fooled (like we all need be at some point apparently) and applied. It congratulated me for a $3600 line of credit and gave the option to transfer balances. I did so and added to balances from other banks and both verified and when I submitted guess what? Their system gave me an error page and no back button and nothing helped!! I thought ok I will continue with them again using their confirmation email...guess what? no confirmation email!!! I literally applied for a credit card put an inquiry on my credit and approved and had nothing, not even my card or account#. Next day I called them and of course after several transfers they said they can't help me with that and I have to wait for my card to arrive then open and sign up online and transfer my balances, that means I must wait one week for card and transfer my balances which takes 14 days, and till then my balances are due at the other banks. Ridiculous! How can you apply for a credit card and get approved and don't even receive an email.

All they could do for me was to apologize for inconvenience

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MhayFreemantle's Profile Image

Reviewed by MhayFreemantle

May 18th 2015

5 out of 5 marks

release funds

how long i have to wait my release inheritance funds?

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