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aaccbb's Profile Image

1 out of 5 marks

Reviewed by aaccbb

Jan 2nd 2013

absolutely horrible i plan on closing my account as soon as all this mess is cleared up! i will never trust citibank!

i had paid my car payment online and it didnt show up on my online summary so i called citibank to see if it didnt go through and they said it didnt and for me to submit it again and even if it came out twice they could fix it so i submitted it again because they told me to! and it sure did come out 2 times so i called them and they said there was nothing they could do! so this caused our account to over draw and also our mortgage check is going to bouce! so now we are with out ANY MONEY WHAT SO EVER and our mortgage is late! so i called them again and the manager said i could get a temporary credit if my car loan place agreed to give me a refund! so i called to get a refun and they said it would be around 25 days till i got it which is fine because im suppose to get that temporary credit....so i call citi bank and now they say they cant give me a credit! and they are sorry for my inconvenience! so my husband and i are left with absolutely nothing! because of citi bank and they have made absolutley no attempt to help us in any way i have asked for the credit and i have asked for a credit card and they cant do anything! i will never trust what citi bank tells me to do again! i cannot believe how insensitive they have been through out this whole experience which is their fault! ive been getting the run around! i have never been so disapointed in a company and have never been lied to in such a manner i cannot wait to get away from all of this and go to a real bank that actually cares for their customers!

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Other Citibank Reviews

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Reviewed by

Oct 14th 2014

1 out of 5 marks

Is It Discrimination And Against The Law?

This morning october 14, 2014, 9:00 am, i called citi bank at norco branch to get some more info for the home equity loan for my friend but the loan officer told me if my friend cannot speak english he can't help and even i told him i can help my friend to translate everything. Is it discrimination and against the law?

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NoodleVonNeumann's Profile Image

Reviewed by NoodleVonNeumann

Oct 14th 2014

5 out of 5 marks

Got My Biomojo Back.

Have been using their premium level sico scoring for the past few years, but have recently jumped back into the flesh-dating game and wanted to try and pump up my feminine features profile. Was particularly interested in the ezcolony wrinkle plumping bacteria i've been reading about, so i stopped by this pop up branch to have an in-person skin biome analysis. Was in and out in twenty minutes with a new custom ezcolony misting showerhead and am happy to report that 3 weeks later i have a second date with a dreamy nano-hedgy. Thanks spiti!

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