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Citizens Bank Customer Review

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ASE's Profile Image

1 out of 5 marks

Reviewed by ASE

Jan 6th 2013

Horrible Deceitful Painful Insincery Oppresive

7 yrs ago citizens came looking for our business they provided us a 100k credit line and a 950k morg the economy has changed never being late on a payment one day without any notice the crd line was pulled it took 3 months to get an explanation as to why it was discontinued we got a 50k line with eastern bank and 100k line with 1st national bank of ipswich at the drop of a hat. After suffering an embezzelment of up to 1 million dollars by two trusted stockholders, and debt to service ratios not to the banks liking they want to raise our interst rate 3% and or forclose the morgage. Keep in mind we are current in our payments and late once in paying quaterly taxes but are up to date now business is very unpredictable but we work 24/7 to pay our bills and employ 25 people the bank is heartless before you think of doing business with this bank shoot yourself in both feet and have your head examined this organization is a ruthless privateering bank that instead of helping will pull the rug out from under without notice causing you excessive legal fees and pain and suffering that you have never ever felt before. They also cash checks that require dual endorsement without the daul endorsement and adopt a what ever attitude when questioned as to what they will do to make good on the funds they have cashed wrongfully find a local small bank and make your bones with them they approach banking in the manner that is both good and honest for both parties in times of difficulty run from this bank as if it were the plague

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Other Citizens Bank Reviews

nyerod1212's Profile Image

Reviewed by nyerod1212

Jul 23rd 2014

1 out of 5 marks

THEY HIRE PEOPLE OFF THE STREETS ,NO EDUCATION!!!!

Do not go to the citizens bank on panorama trail in Rochester 14625. They have workers there that have absolutely no education what so ever. No ged, no high school diploma and defintely no college. I have proof. I went in there to open an account and this girl gave me her card. Her name is Sara Mason.She told me that she just started not to long ago cause i was talking about my daughter needing a job. Sara told me that she has no ged or high school diploma. She went to a school called Bryant and Stranton for like 4 months and it was a school that you can work on your ged and trade. But she told me that she only went there for a few months and had them write her a resume which probably lied. I dont know but she said she got hired. Now i dont know about you guys but when it comes to my money i want it in good hands, and someone who has no education what so ever is in the bank that you probably have your account in. i was so pissed when i found that out i left. I will never open an account there now.. I have family in this bank and i am telling them about this situation and who ever else cause thats not right.I think other peoples identity and money is in jeopardy.PLEASE PEOPLE BE CAREFUL. YOUR WHOLE LIFE IS BASICALLY HANDLED BY JUST ANYONE OFF THE STREETS....

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formercustomer2234's Profile Image

Reviewed by formercustomer2234

Jul 21st 2014

1 out of 5 marks

lied to about exchange rate

My husband just returned from picking up a few euros for an upcoming trip. They literally lied to him about the exchange rate, telling him it changed from $1.35 to $1.45 over the weekend. He looked it up when he finished and found it to be untrue, it's still $1.35. In addition, he waited 20 minutes even though there was no line AND paid a fee for the "convenience" of being ripped off. First thing on the to-do list when we get back from vacation? CHANGE BANKS!!!

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