7 yrs ago citizens came looking for our business they provided us a 100k credit line and a 950k morg the economy has changed never being late on a payment one day without any notice the crd line was pulled it took 3 months to get an explanation as to why it was discontinued we got a 50k line with eastern bank and 100k line with 1st national bank of ipswich at the drop of a hat. After suffering an embezzelment of up to 1 million dollars by two trusted stockholders, and debt to service ratios not to the banks liking they want to raise our interst rate 3% and or forclose the morgage. Keep in mind we are current in our payments and late once in paying quaterly taxes but are up to date now business is very unpredictable but we work 24/7 to pay our bills and employ 25 people the bank is heartless before you think of doing business with this bank shoot yourself in both feet and have your head examined this organization is a ruthless privateering bank that instead of helping will pull the rug out from under without notice causing you excessive legal fees and pain and suffering that you have never ever felt before. They also cash checks that require dual endorsement without the daul endorsement and adopt a what ever attitude when questioned as to what they will do to make good on the funds they have cashed wrongfully find a local small bank and make your bones with them they approach banking in the manner that is both good and honest for both parties in times of difficulty run from this bank as if it were the plague
Citizens Bank removed all my business statements from my online banking account. I had a business and a personal account connected together. I went to download the statements for the year for tax purposes, and they were gone. I called them, and was told that I had to pay a $25.00 research fee, and then $10 per statement to get them again in the MAIL. They have them on a computer back up, where they could have found them, then PDF them to me, but they would lose their outrageous fees, if they did THAT. The first customer service rep told me they would be $6.00 each, then another told me she had made a mistake, and that they were really $10.00 each. After 20 years with this bank, I have finally had it. I can't wait for the statements to arrive so I can close ALL my accounts.
Hello Ribi, I am from Citizens Bank's Office of the Chairman. I am very sorry to hear about your experience, and I would like to learn more to see how we can best help. In order to talk with you regarding your concerns, we need to speak with you one-on-one. Can you please email your name and a phone number we can reach you at to AskCitizensBank@citizensbank.com? (Please do not include any personal information such as social security numbers or account numbers in your email.) Thanks, Ribi -- we look forward to hearing from you!
My name is Perkings I'm a citizens bank customer, on Friday 14, 2014 around 6: 30 pm I went to a store to buy something my card was declined which was very embarrassing for me because I had my pay check came in the same day. Citizens bank went into my account took $ 450.00. back in September 2013 citizens bank took $233 for the same transactions. My account was fraud back in July 2014 , I had file a claimed the citizens bank froze my account however they bank kept charging me interest they did not help me with the account that was fraud, that $ 450 they took from the account is interest even the account was froze. I just wanted to let people know that citizens bank is a bad bank do not open account with citizens bank. they gonna take your money. I'm going to post that on Facebook as well, I want the world to know that citizens bank is no good. I'm going to the news also like channel 7 , fox news , channel 5.
Hello perkings, I am from Citizens Bank's Office of the Chairman. I am very sorry to hear about your experience, and I would like to learn more to see how we can best help. In order to talk with you regarding your concerns, we need to speak with you one-on-one. Can you please email your name and a phone number we can reach you at to AskCitizensBank@citizensbank.com? (Please do not include any personal information such as social security numbers or account numbers in your email.) Thanks -- we look forward to hearing from you!