MyBankTracker rated Citizens Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I read some of the reviews on this bank, And they are correct!! THIS IS THE WORST BANK EVER!!!!! Their fee's are soooooo crazy!! I told them that they STEAL money from people. $37.00 for a enotice?? $10.00 for EVERY transaction for overdraft. This and that. It never stops!!!! I am closing my account with this bank. They do not listen very well or try to help out with accounts. I guess that what we see online - they see something different. There are bank out there that do not charge such outraious fee's. I hope that alot of people start to close their accounts and then maybe Citizens will realize they are 'THE WORST BANK EVER"
AND NOT TO SAY THAT I HAVE BEEN WITH THIS BANK ALMOST 20 YEARS
GOOD BYE CITIZENS!!! GO SUX A *$&*(@*&$*(#
i put a check in that was a citizens bank check. i took out 400. the next day they told me my balance was 0. i had just opened my acct. i had $$$$9,000. they tried to STEAL my money. i had to bring my checks in and make a formal complaint to the manager to get them to pull everything up in the system. they claimed that they fixed it and then i took out 200, walked away. now i have received a letter in the mail saying i have 8,000 and i cant touch it for 3 weeks!!! THIS IS THE WORST BANK. THEY WILL ROB YOUR MONEY AND CALL YOU A LIAR. DON'T BANK HERE.
Thought I was finally rid of citizens but it keeps getting better. Now, I'm finalizing a refinance and the bank has not removed the lien for the line that I closed. Not only do they put me through hell and all manner of fees just to terminate the line but they are screwing with my refi now. I've been on the phone for twenty minutes, have confirmed its closed but they won't give me a letter saying they will remove the lien. I need to speak with a different dept apparently. Terminated the line 2 months ago. Now I'm speaking to customer service who can't figure out why the lien wasn't released. I am a lawyer. I have never written a review of anything in my life. I am not a squeaky wheel but I intend to devote a real portion of my limited time to finding some recourse for the hell I have been put through.
Hi mborzy, we received your email and will have someone from our Office of the Chairman call you. Thanks for reaching out!