I read some of the reviews on this bank, And they are correct!! THIS IS THE WORST BANK EVER!!!!! Their fee's are soooooo crazy!! I told them that they STEAL money from people. $37.00 for a enotice?? $10.00 for EVERY transaction for overdraft. This and that. It never stops!!!! I am closing my account with this bank. They do not listen very well or try to help out with accounts. I guess that what we see online - they see something different. There are bank out there that do not charge such outraious fee's. I hope that alot of people start to close their accounts and then maybe Citizens will realize they are 'THE WORST BANK EVER"
AND NOT TO SAY THAT I HAVE BEEN WITH THIS BANK ALMOST 20 YEARS
GOOD BYE CITIZENS!!! GO SUX A *$&*(@*&$*(#
I have several accounts with different banks and citizens is definitely the worst i have ever dealt with.. They offered free checking when i opened an account. 6 months later they told me i had to keep a minimum balance or i would be charged a monthly fee.. They gave me a credit card with a 3000 limit which i paid every month on time, payments averaging 4-5 times the minimum payment.. I was never late with a payment.
After a couple of months they reduced my credit limit to 1/2 and had the nerve to call me and tell me i was over my credit limit and demanded i pay them 700 to bring my balance down to my limit! Just this eve i went to make an online payment because today is the due date.. However, since it is 8:01 pm, they wont allow me to make a payment with todays date even though it is still today until 11:59.. So now i have to pay a $25 late fee.. I called them to get assistance and they told me too bad... What a bunch of evil scum
After many years of paying thousands in fees to this bank, have reached a complete breaking point. The complete lack of accountability by this bank is beyond comprehension. With the thousands spent to them, one would think that their systems would reflect seamless efficiency, instead I get nothing but vague answers and insincere apologies. If my business operated the way this bank does, I would be out of business in a matter of months.
Hello excelsior2014, I am from Citizens Bank's Office of the Chairman. I am very sorry to hear about your experiences, and I'd like to have someone from my team call you to learn more and to see how we can best help. Can you please email your name and a phone number we can reach you at to AskCitizensBank@citizensbank.com? (Please do not include any personal information such as social security numbers or account numbers in your email.) Thanks -- we look forward to hearing from you!