Overall Rating

MyBankTracker rated Comerica Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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Comerica Bank Customer Review

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woodlandswiz's Profile Image

2 out of 5 marks

Reviewed by woodlandswiz

Feb 21st 2013

Left Hand Doesn't Know What The Right Hand Is Doing

I have checking, savings, and investments at comerica bank in the houston area. The personal checking/savings people are incredibly good, friendly and professional. The investment side seems to resent you for being a customer. They are officious, disorganized, and will even mess up your retirement money and taxes with mistakes. I complained (bitterly) to the local and regional managers about several errors on their part.

I have now been told - in writing - to transfer my accounts to another bank. Now that is customer service better suited to russia or a third world country. I, of course, will pull out completely rather than suffer the indignities of tolerating and then being insulted by a puffed up bank clerk with a title.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Comerica Bank Reviews

Adiosmyfriends's Profile Image

Reviewed by Adiosmyfriends

Feb 6th 2015

1 out of 5 marks

Bad Culture, Bad Branch

Employee and customer departures and a significant decline in deposits say it all. Improper emphasis on bad banking practices and a decided lack of customer service accurately describe this bank.

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kummba's Profile Image

Reviewed by kummba

Feb 3rd 2015

1 out of 5 marks

ATM Machine At This Branch

I went to this branch at 4 this morning to deposit cash and the atm machine would not allow me to make a deposit claiming that my card was invalid. My account with comerica bank is only 2 months old so i am very disappointed with the comerica bank's atm process.

Is this review helpful? ▲ Yes 1 ▼ No 0

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