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MyBankTracker rated Comerica Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.


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Comerica Bank Customer Review

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woodlandswiz's Profile Image

2 out of 5 marks

Reviewed by woodlandswiz

Feb 21st 2013

Left Hand Doesn't Know What The Right Hand Is Doing

I have checking, savings, and investments at comerica bank in the houston area. The personal checking/savings people are incredibly good, friendly and professional. The investment side seems to resent you for being a customer. They are officious, disorganized, and will even mess up your retirement money and taxes with mistakes. I complained (bitterly) to the local and regional managers about several errors on their part.

I have now been told - in writing - to transfer my accounts to another bank. Now that is customer service better suited to russia or a third world country. I, of course, will pull out completely rather than suffer the indignities of tolerating and then being insulted by a puffed up bank clerk with a title.

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Other Comerica Bank Reviews

awjacobs's Profile Image

Reviewed by awjacobs

Mar 24th 2015

1 out of 5 marks

Bank does not keep promises

I went to this branch on Saturday with my nephew to get information on setting up online banking. I am going through some serious health issues and authorized my nephew to help me set up an account to pay bills and keep track of my checking account. I am behind on some payments due to a recent stay in the hospital and trying to get caught up on things. Miguel promised me the information would be sent to my email address by Monday. It is now Tuesday and I have not received any response to my inquiry I submitted yesterday regarding this matter. Still no link showing in my email. Shame on you Comerica Bank. Shame on you. A. Jacobs

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Adiosmyfriends's Profile Image

Reviewed by Adiosmyfriends

Feb 6th 2015

1 out of 5 marks

Bad Culture, Bad Branch

Employee and customer departures and a significant decline in deposits say it all. Improper emphasis on bad banking practices and a decided lack of customer service accurately describe this bank.

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