Overall Rating

MyBankTracker rated Comerica Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

MyBankTracker Rating

Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

491
Branch Locations

Comerica Bank Location Map
We found branches close to you.

Add a Bank to Compare

Bank Rates
CIT Bank
Add
Bank News
BBVA Compass Bank
Add
Bank Reviews
Bank of the West
Add
Compare Banks

Comerica Bank Customer Review

Post a review
kevinwhite's Profile Image

1 out of 5 marks

Reviewed by kevinwhite

Jul 1st 2012

"Not Bad" to "Intolerable" over 6 yrs.

Comerica, in short, has more hidden fees and shady policies coupled with grossly outdated measures toward customer service and online technology than any bank I've worked with. A failure to remain competitive, relevant, or remotely interested in assisting customers beyond the minimal places even the average Ebay seller above them in terms of e-commerce experience.

Limited banking hours/locations, dated ATM's with unintelligible UI's, unreliable and limited feature via their site, plus poor synchronization with credit card info -thus causing online business transactions to fail or delay, and arduous steps and/or limited training amongst staff to assist in resolving the most basic issues has forced me to move my accounts. Business and personal. At this point I feel I could select another bank at random to move my money to and land a better relationship.

While I fully intend to research I can say without a doubt that Comerica's business model will never evolve to become noticeable or reliable in the today’s market. With that, stay clear and educate anyone you meet that’s a customer of Comerica on the benefits of banking elsewhere.

Is this review helpful? ▲ Yes 3 ▼ No 0

Other Comerica Bank Reviews

Adiosmyfriends's Profile Image

Reviewed by Adiosmyfriends

Feb 6th 2015

1 out of 5 marks

Bad Culture, Bad Branch

Employee and customer departures and a significant decline in deposits say it all. Improper emphasis on bad banking practices and a decided lack of customer service accurately describe this bank.

Is this review helpful? ▲ Yes 1 ▼ No 0

kummba's Profile Image

Reviewed by kummba

Feb 3rd 2015

1 out of 5 marks

ATM Machine At This Branch

I went to this branch at 4 this morning to deposit cash and the atm machine would not allow me to make a deposit claiming that my card was invalid. My account with comerica bank is only 2 months old so i am very disappointed with the comerica bank's atm process.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews