MyBankTracker rated Commerce Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
For those of you that can only complain about commerce bank, maybe the next time you're in the neighborhood of lansing, kansas, you need to stop at the branch location located next to woody's express. Jennifer, jeff, and jessica know what the definition of customer service is!! I've been in the banking/financial services for over 39 years, seen my share of good and bad employees. But at the lansing location, you not only have very competent people to handle your financial needs, but they also have a great personality and treat you like you're their top customer. So here's to the commerce bank lansing branch - people doing it right!! Dww
They don't listen. They take money out of the wrong accounts. They don't know how to properly identify five dollar bills. Took forty dollars out of my deposit claiming they were fake. Teller couldn't see well enough to identify bills.
Commerce bank makes money every time I overdraft, over $35 per time which IMO is enough punishment for your loyal customers.. Then I deposited an insurance check which was over $3000 and "a decision was unilaterally made by the mgmt of the Demun branch to hold the check for 7 days" to punish me for overdrafts. This harms my child, my wife and myself. Given that they profit from overdrafts, why the extra "punishment"? Just to screw with your customers? Screw Commerce. DO NOT BANK AT COMMERCE BANK!!!!!!!!!!!!!!