I've had a checking account with Commerce Bank for over 5 years. I recently applied for a $1500 loan and didnt waste in anytime calling me saying my loan had been denied.
Its amazing how the banks got bailed out during the financial crisis, WITH OUR MONEY, but an average guy like myself who has a fair credit score cant qualify for a personal loan. MY ADVISE, DON'T USE COMMERCE IF YOU GOT A CREDIT SCORE UNDER 700.
All branchs have the same 1-800 number and to get to your branch you have to enter SS# and go through 5 sets of push 1 thru 4 to get where you are trying to get, Then wait 13 min to get an 1-800 operator to put you in contact with your bank. this is NUTS, no where on the internet do they publish local branch phone number only address. I am closing my accounts today