I've had a checking account with Commerce Bank for over 5 years. I recently applied for a $1500 loan and didnt waste in anytime calling me saying my loan had been denied.
Its amazing how the banks got bailed out during the financial crisis, WITH OUR MONEY, but an average guy like myself who has a fair credit score cant qualify for a personal loan. MY ADVISE, DON'T USE COMMERCE IF YOU GOT A CREDIT SCORE UNDER 700.
This branch is unfriendly and is fully intent on charging exorbitant fees to their personal customers. We have been commerce customers since 2000 and are switching to our credit union. Commerce's interest rates they charge us are high, and the rates on their investments are low. Customer service is lousy and they are "fee happy. "
their online website is nice, though. That is it's only redeeming factor. Wish i could rate a zero, but i can't.
Commerce Bank keeps adding fees to small businesses! Just lately, they have tricked small businesses into using "remote deposit" which is nice for small businesses but it is also very beneficial to commerce that it reduces teller time. But guess what? they want small businesses to Pay for it! What a rip! I will move my accounts elsewhere. to some other bank that really does care about small businesses. If you have a business, stay away from Commerce, such con artists!
On a side note, the people at the local bank are nice...they can't help it that corporate is greedy!