About Customers Bank

New Century Bank, doing business as Customers Bank is participating in the FDIC's Transaction Account Guarantee Program. With assets of over $1.2 billion, Customers Bank provides a full range of banking services to small and medium-sized businesses, professionals, individuals and families in Pennsylvania, New Jersey and New York.
Customer Service #

Featured Rates

Featured Saving Rates

Compare more rates »

Add a Bank to Compare

Bank News
CIT Bank
Bank Rates
The Harleysville National Bank
Bank Rates
S&T bank
Compare Banks

Overall Rating

MyBankTracker rated Customers Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.


MyBankTracker Rating

Customer Rating
Based on 2 Reviews
Financial Health
Based on Texas Ratio: 13.7
Number of Locations
vs. Similar Institutions

Locations & Hours

Customers Bank  Location Map
Customers Bank  Location Map
We found branches close to you and 15 nationwide.
View Locations & Hours

Customer Reviews

Most Helpful Customer Reviews

cjm's Profile Image

Reviewed by cjm

Dec 1st 2012

2 out of 5 marks

Nice People, But Clueless About Client Service For Online Access; Horrible Online Banking Policies & Process

Absolutely the most maddening experience i have ever had in my life. And they are tone deaf to customer feedback. They are changing processes so often it makes me believe they are the active victims of persistent computer hacking. Something is badly wrong here.

Is this review helpful? ▲ Yes 1 ▼ No 0

meanco's Profile Image

Reviewed by meanco

Jul 24th 2014

1 out of 5 marks

The management staff is arrogant and mean.

Do not do any sort of business with this bank. They are arrogant and mean people. The customer service, their willingness to work with you to resolve issues is non existent. It is all about how much they can rip you off, take what you own and on to the next person who was stupid enough to do business when they were New Century Bank.

If you have an account with them close it. If you're not now, you will someday be sorry you ever did business with them.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all reviews

Popular Questions

No questions have been started about Customers Bank . Help the community by being the first one to start a question about Customers Bank .

Ask a Question