B MyBankTracker Rating

Customers Bank

About Customers Bank

New Century Bank, doing business as Customers Bank is participating in the FDIC's Transaction Account Guarantee Program. With assets of over $1.2 billion, Customers Bank provides a full range of banking services to small and medium-sized businesses, professionals, individuals and families in Pennsylvania, New Jersey and New York.

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MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Customers Bank Bank Customer Reviews

  • J
    Reviewed By JoePistone Feb 4, 2016

    Robert White President of Customers Bank

    Customer Bank Executives including Robert White.

    It's amazing to all of us that you hire a person like Robert White to represent the bank.

    See this very disturbing blog sent to us about the newly appointed President.

    www.RobertBWhite.blogspot.com

    Convictions
    Judgements
    Orders of Protection

    The shareholders will not be pleased.

    Thank you for your feedback Is this review helpful?
  • M
    Reviewed By meanco Jul 24, 2014

    The management staff is arrogant and mean.

    Do not do any sort of business with this bank. They are arrogant and mean people. The customer service, their willingness to work with you to resolve issues is non existent. It is all about how much they can rip you off, take what you own and on to the next person who was stupid enough to do business when they were New Century Bank.

    If you have an account with them close it. If you're not now, you will someday be sorry you ever did business with them.

    Thank you for your feedback Is this review helpful?
  • CJ
    Reviewed By c j. Dec 1, 2012

    Nice People, But Clueless About Client Service For Online Access; Horrible Online Banking Policies & Process

    Absolutely the most maddening experience i have ever had in my life. And they are tone deaf to customer feedback. They are changing processes so often it makes me believe they are the active victims of persistent computer hacking. Something is badly wrong here.

    Thank you for your feedback Is this review helpful?

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A