About Customers Bank

New Century Bank, doing business as Customers Bank is participating in the FDIC's Transaction Account Guarantee Program. With assets of over $1.2 billion, Customers Bank provides a full range of banking services to small and medium-sized businesses, professionals, individuals and families in Pennsylvania, New Jersey and New York.
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Overall Rating

MyBankTracker Grade

D
Customer Rating
Based on 2 Reviews
Financial Health
Based on Texas Ratio: 13.7
Number of Locations
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Locations & Hours

Customers Bank  Location Map
Customers Bank  Location Map
We found branches close to you and 15 nationwide.
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Customer Reviews

Most Helpful Customer Reviews

cjm's Profile Image

Reviewed by cjm

Dec 1st 2012

2 out of 5 marks

Nice People, But Clueless About Client Service For Online Access; Horrible Online Banking Policies & Process

Absolutely the most maddening experience i have ever had in my life. And they are tone deaf to customer feedback. They are changing processes so often it makes me believe they are the active victims of persistent computer hacking. Something is badly wrong here.

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meanco's Profile Image

Reviewed by meanco

Jul 24th 2014

1 out of 5 marks

The management staff is arrogant and mean.

Do not do any sort of business with this bank. They are arrogant and mean people. The customer service, their willingness to work with you to resolve issues is non existent. It is all about how much they can rip you off, take what you own and on to the next person who was stupid enough to do business when they were New Century Bank.

If you have an account with them close it. If you're not now, you will someday be sorry you ever did business with them.

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