Overall Rating

B+
Grade

Discover Bank Report Card

Overall rating score 66%
Customer Rating
Financial Health
Bank Fees
Bank Rates
Mobile Deposits
Mobile Banking

Add a Bank to Compare

Bank Rates
CIT Bank
Add
Bank Reviews
Ally Bank
Add
Bank News
EBSB Direct
Add
Compare Banks

Discover Bank Customer Reviews

Customer Service
Bank Rates
Online Experience
Fees & Charges
Overall Satisfaction
Post a review

Discover Bank Latest Customer Reviews

JIMMYGJR's Profile Image

Reviewed by JIMMYGJR

Apr 16th 2014

5 out of 5 marks

BEST CREDIT CARD/BANKING EXPERIENCE EVER !!!!!!!

I've had a Discover Card for over 25 years. Any merchant dispute I had was resolved by Discover in a timely manner. I've since been using Discover Banking. Again, my experiences on the phone and on-line have all been extremely positive. Although there are other banks currently offering CD rates a bit higher than those of Discover Bank, I would not change banks for a minimal 20 basis points. Service is just as important as the rate of return.

I would and have recommended Discover Card and Discover Bank to anyone who is looking for quality service and returns!

Is this review helpful? ▲ Yes 1 ▼ No 0

nodiscover's Profile Image

Reviewed by nodiscover

Mar 14th 2014

1 out of 5 marks

No to Discover Card!!!!!!!

In no way will I recommend Discover Card to anyone at all!!!! My family had the card years ago and because of some very hard medical issues was not able to pay the bill. No fault of our own. That was years ago and now they have their cruel lawyers constantly taking us to court for money we cannot pay and have told them over and over and over again. Frozen account to where now we cannot even have a bank account. It is wrong to prey on the people who have had bad luck and just cannot pay. We are living on $45 a week now and still being called into court to answer questions that were just answered a few month ago. Never would I encourage anyone to get Discover Card

Is this review helpful? ▲ Yes 1 ▼ No 0

Jessica314's Profile Image

Reviewed by Jessica314

Mar 12th 2014

5 out of 5 marks

Great Bank

Great Card! I love the cashback bonus! Use links below and receive $50 Cash Back.. You also receive perks like 5% cash back and 5% off at six flags theme parks instantly!!

http://bit.ly/1fg7yq8 (Very VERY high approval ratings for students) $50 Cash Back Bonus

If you're not a student you can use this link here for the bonus!

http://bit.ly/1dxTLs2

Please note that student approval rate is much higher than normall approval rate! You just need to be signed up for one class, can be any class, any school!

I really like my discover card and I love the cash back bonus they offer!! Great bank to do business with

Is this review helpful? ▲ Yes 1 ▼ No 0

lewislisa's Profile Image

Reviewed by lewislisa

Feb 17th 2014

5 out of 5 marks

Great CREDIT CARD COMPANY!

I have been very happy with my Discover IT for Students! Great credit card that offered a $50 bonus when I applied here

http://bit.ly/1nIqpLL

Discover card gave me a very high credit limit and even overnighted the card to me for free!! Their cashback is AMAZING!! I would highly recommend this company and card

Is this review helpful? ▲ Yes 2 ▼ No 0

KCMOjohn's Profile Image

Reviewed by KCMOjohn

Feb 13th 2014

2 out of 5 marks

The worst bank ever

First: complaining here doesn't help. File a complaint with the FDIC at: https://www2.fdic.gov/starsmail/index.asp

Second: to the person that keeps posting about Discover Card, this site is in relation to Discover Bank, not Discover Card; two separate entities.

Began the account in November with their Cashback Checking. Was induced due to BoA now charging me $25 mth in fees. Figured the $50 Discover Bank gave me to open the account then the cashback each transaction was worth it. Boy I was wrong.

I've had nothing but trouble with them. I've spent well over three hours, yes, three hours on the phone with customer service about their Funds Availability. Filed a complaint with the FDIC, as one of my deposits was incorrectly deposited on a different day. Discover Bank hides behind their "mobile deposits are not subject to the Funds Availability Act"; however, did admit the deposit was incorrectly deposited on a different day.

When I began the account, the rep said that there were hold times, however after 6 months those hold times would not apply. Now, however, Discover Bank is saying that not to be the case and is further saying that mobile deposits can be made available "at their discretion earlier". At their discretion. Wow, way to hose your customers.

There is a reason Bank of America charges a fee. In the near seven years I've had them as a bank I've spent maybe 20 minutes on the phone - IN SEVEN YEARS. In four months I've spent well over three HOURS on the phone with Discover Bank. They are the most awful customer service. Never call you back - unless you file a complaint with the FDIC then they call you back all the time.

I'm so disappointed in them. Now Discover CARD is completely different. Awesome cust service and never any complaints. Maybe their Bank should take a cue from the Card side.

Also, when making a transaction, the Bank side of the account only updates 3 or 4 times a day; unlike the Card side.

You'll do well to avoid

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review

Sumit your question by creating a free account

Already a member?