Opening an online savings account with discover bank is a mistake. I found out the hard way. They are a day or two slow in transferring money out. That hurt a little but one can live with that. There are several other minor things that are troublesome, including horrible customer service. One can live with some of these things, as long as my money is fine. The big issue came when i transferred everything out of the account on the 24th of the month. I was stunned when i didn’t get any interest for the month, 24 days in. They told me that i forfeited that when i transferred everything out. Awful. I never thought i'd say this but american express (http://personalsavings. Americanexpress. Com/) is much better. Money transfers on time, better rates, plus, they do not steal your interest money. I have learned from experience, i hope no one else suffers my fate.
Have a number of IRA CD's. One recently matured and I decided to withdraw the funds. Filled out their form to have funds sent electronically to my local account. Received a written confirmation dated August 11 that funds would be scheduled for transfer on August 20. Called DiscoverBank on August 26 when funds did not arrive at my bank. Was told initially by customer service that funds were actually transferred on August 21. When I pressed to speak with transfer department, she put me on hold and came back to say that the funds transfer was actually initiated on August 22, and that there was no actual transfer department that I could speak with. Why am I not being paid extra interest for the day (or two) that DiscoverBank held my funds before actually initiating the transfer?
People that whine about banks being "insensitive" just need to stop charging, get a second or third job and pay their darn bills! Stop living beyond means and stop expecting everyone else to pay for YOUR mistakes. I raised a child on my own. No welfare, no food stamps. Just lots of hard work and pride. What happened to everyone's pride and self esteem?