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MyBankTracker rated Discover Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

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Discover Bank Customer Review

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DiscoverCardStinks's Profile Image

2 out of 5 marks

Reviewed by DiscoverCardStinks

Jul 3rd 2012

One Of My Worst Experiences With Online Banking, Horrid!

Opening an online savings account with discover bank is a mistake. I found out the hard way. They are a day or two slow in transferring money out. That hurt a little but one can live with that. There are several other minor things that are troublesome, including horrible customer service. One can live with some of these things, as long as my money is fine. The big issue came when i transferred everything out of the account on the 24th of the month. I was stunned when i didn’t get any interest for the month, 24 days in.

They told me that i forfeited that when i transferred everything out. Awful. I never thought i'd say this but american express (http://personalsavings. Americanexpress. Com/) is much better. Money transfers on time, better rates, plus, they do not steal your interest money. I have learned from experience, i hope no one else suffers my fate.

Is this review helpful? ▲ Yes 4 ▼ No 1

Other Discover Bank Reviews

1234kmc's Profile Image

Reviewed by 1234kmc

Apr 9th 2015

1 out of 5 marks

IRA CD account

They are gouging consumers.

I have an IRA account, matures on 3/30/2015, contact them 3/20/2015 concerning closing the CD at mature day, they inform me to me in a distribution form by 4/8/2015.

Send in form on 4/1/2015. message them on 4/7/2015 to make sure everything is set - no reply. 4/9/2015 they renew my CD, call them, they said form is not complete because I did not fill in the amount. I told them I did not know the actual amount because of interest paid. Do you think the bank will contact you about it.

Now in order to close the account, they will charge me over $180.00 fees and early withdrawal. I said that is more than you guys paid me interest last year.

That is highway robbery by delaying couple days here and there, so you pass the grace period.

Is this review helpful? ▲ Yes 1 ▼ No 0

jlharb2's Profile Image

Reviewed by jlharb2

Apr 7th 2015

4 out of 5 marks

Great Bank

Have been with them about 6 months now, Cash Back Checking and High Yield savings. Great service. Just one star off for on-line banking moving slower than I am used to with other banks. Otherwise, a great bank and now our main bank.

Is this review helpful? ▲ Yes 1 ▼ No 0

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