MyBankTracker rated Discover Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
The bank charged NSF fee ($35) even though i had enough funds in my account. After i spent 1hour and 52 minutes on the phone with their customer service representatives they agreed to refund the fees. Still waiting. It's time to go and do banking with a more friendly bank!
They are gouging consumers.
I have an IRA account, matures on 3/30/2015, contact them 3/20/2015 concerning closing the CD at mature day, they inform me to me in a distribution form by 4/8/2015.
Send in form on 4/1/2015. message them on 4/7/2015 to make sure everything is set - no reply. 4/9/2015 they renew my CD, call them, they said form is not complete because I did not fill in the amount. I told them I did not know the actual amount because of interest paid. Do you think the bank will contact you about it.
Now in order to close the account, they will charge me over $180.00 fees and early withdrawal. I said that is more than you guys paid me interest last year.
That is highway robbery by delaying couple days here and there, so you pass the grace period.
Have been with them about 6 months now, Cash Back Checking and High Yield savings. Great service. Just one star off for on-line banking moving slower than I am used to with other banks. Otherwise, a great bank and now our main bank.