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Discover Bank Customer Review

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laproduct's Profile Image

2 out of 5 marks

Reviewed by laproduct

Jan 8th 2013

This bank makes money by misleading customers.

The bank charged NSF fee ($35) even though I had enough funds in my account. After I spent 1hour and 52 minutes on the phone with their customer service representatives they agreed to refund the fees. Still waiting. It's time to go and do banking with a more friendly bank !

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Other Discover Bank Reviews

richards's Profile Image

Reviewed by richards

Aug 26th 2014

1 out of 5 marks

Delaying transfer and no extra interest

Have a number of IRA CD's. One recently matured and I decided to withdraw the funds. Filled out their form to have funds sent electronically to my local account. Received a written confirmation dated August 11 that funds would be scheduled for transfer on August 20. Called DiscoverBank on August 26 when funds did not arrive at my bank. Was told initially by customer service that funds were actually transferred on August 21. When I pressed to speak with transfer department, she put me on hold and came back to say that the funds transfer was actually initiated on August 22, and that there was no actual transfer department that I could speak with. Why am I not being paid extra interest for the day (or two) that DiscoverBank held my funds before actually initiating the transfer?

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bwerick's Profile Image

Reviewed by bwerick

Aug 23rd 2014

5 out of 5 marks

awesome

People that whine about banks being "insensitive" just need to stop charging, get a second or third job and pay their darn bills! Stop living beyond means and stop expecting everyone else to pay for YOUR mistakes. I raised a child on my own. No welfare, no food stamps. Just lots of hard work and pride. What happened to everyone's pride and self esteem????

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