When I opened account I had to setup it with separate home and mailing addresses. Today I tried to close account, and while on their web site under my account I see correct mailing address, representative does not see it and can't send check there. And of course there is a monthly limit on online transfer, which does not allow me to transfer all money online.
I've had a Discover Card for over 25 years. Any merchant dispute I had was resolved by Discover in a timely manner. I've since been using Discover Banking. Again, my experiences on the phone and on-line have all been extremely positive. Although there are other banks currently offering CD rates a bit higher than those of Discover Bank, I would not change banks for a minimal 20 basis points. Service is just as important as the rate of return.
I would and have recommended Discover Card and Discover Bank to anyone who is looking for quality service and returns!
In no way will I recommend Discover Card to anyone at all!!!! My family had the card years ago and because of some very hard medical issues was not able to pay the bill. No fault of our own. That was years ago and now they have their cruel lawyers constantly taking us to court for money we cannot pay and have told them over and over and over again. Frozen account to where now we cannot even have a bank account. It is wrong to prey on the people who have had bad luck and just cannot pay. We are living on $45 a week now and still being called into court to answer questions that were just answered a few month ago. Never would I encourage anyone to get Discover Card