For no apparent reasons my account was locked. I called them and despite the fact I gave my SS number, date of birth and current address they did not unlock my account. Not to mention I spent couple of hours on the phone answering ridicules questions. I will be withdrawing my money from Etrade ASAP.
After reading reviews on the Internet I realized a lot of people are having the same problem. This may be an indication Etrade is having a financial difficulties so it has to froze accounts to stay afloat. I think Etrade soon will be going out of business. My advise - stay away from Etrade.
Etrade has very strange policies. They put my account to the unclaimed accounts because i did not login my account for a few month but they freeze my account because i logged in too many times in a month as it seems "unusual activities" to them. When i sent them online message they replied back to ask me to call. But the call takes long time and the customer service is horrible.
Etrade is just not a professional investment company. If you are an online funds trading company your website needs to be the best thing about your business. There is just flat out errors in the system over basic things like mutual fund early redemption fees. This easily fixable errors cause you to have to call in every time you want to execute a mutual fund trade. Finally pulled out all of my money today and feel a lot better about it.