Overall Rating

MyBankTracker rated Eastern Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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Latest Customer Reviews

joeb1991's Profile Image

Braintree branch reviewed by joeb1991

Jan 24th 2015

all my personal & business accounts

I have been dealing with Eastern Bank for many years now and do all of my personal and business banking there. I have always found them to be friendly and helpful. I recommend them highly!!

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ddwrld's Profile Image

Andover branch reviewed by ddwrld

May 7th 2013

Personal banking

I have been working with Eastern bank in, and over for the past year. The service that I have received has been wonderful from the tellers to the bank manager the experience has been one that I've never had before. The fact that I can email or call the bank manager and he will reply on his vacation is true customer service at its best. Although the results aren't always in my favor the service makes it well worth using Eastern bank as my primary banking institution. I truly appreciate the level of service and plan to remain a long time member of Eastern bank.

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