B+ MyBankTracker Rating

Enterprise Bank & Trust

About Enterprise Bank & Trust

Enterprise Bank was founded on the idea of serving the lifetime financial needs of privately-held businesses, their owner families and other success-minded individuals. We found that many of our clients in St. Louis also had ties to Kansas City, so we expanded into that area. By sticking to our original idea, we now have over $3.5 billion in assets and we are privileged to serve more than 15,000 families in the St. Louis, Kansas City and Phoenix areas.

Enterprise Bank & Trust logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Enterprise Bank & Trust Bank Customer Reviews

  • RA
    Reviewed By Rebecca A. Mar 24, 2016

    Online services aren't good

    This is my elderly mother's bank. I've taken over her finances due to her dementia.

    The online services aren't well-developed compared to what I'm used to with my online banks. For example, you can only see the last 45 days worth of transactions online. Nevertheless, I'm able to use it to pay her bills.

    The interest rate on her checking account compares favorably with my Ally checking account.

    They charged a $5 fee to replace my mother's bank card when she mistakenly thought she'd lost it. They said they'd remove the fee, but they never did.

    I've gotten contradictory information from various customer service reps on more than one occasion. Be sure to note the names of anyone you talk to, because the next person will tell you something different and ask you the name of the person who gave the wrong information.

    Most of the staff I've dealt with have been helpful and friendly with a few exceptions. Of course, it doesn't matter if someone's being friendly if what they tell you turns out to be inaccurate.

    They aren't the worst bank I've ever dealt with, but if it were my account instead of my mother's, I'd probably close it and find a different bank.

    Thank you for your feedback Is this review helpful?
  • S
    Reviewed By swtearl Aug 13, 2016

    LIARS!!!

    When searching for a Bank to be in control of my daughter special needs trust I talked to representatives from Enterprise bank and trust. During the conversation they promised my a 8 to 10% annual return. They promised they would come here to Texas to talk to us in person.

    THEY LIED!!!!

    When they got my daughters money it was $2.1 million there.....now its $1.5 million and my dauighter has actually spent only about $2000

    These people are FRAUDS!!!!!

    Thank you for your feedback Is this review helpful?

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A