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MyBankTracker rated EverBank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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EverBank Customer Review

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jdibella's Profile Image

5 out of 5 marks

Reviewed by jdibella

Jan 21st 2013

Everbank Is Nothing Short Of Spectacular.

In early 2012, i was informed by wells fargo of a new "fee" for some of their account holders. As a wells fargo account holder of over 20 years, i was not happy about this fee so i began the dreaded search of finding a new bank. I searched everywhere -- big banks, small banks, credit unions, online banks -- and finally came across everbank. I used their chat feature on their website and spoke with dennis.

Dennis was very helpful and friendly, explaining all the great features of everbank. The sign up process is a bit different than most banks, as i was required to mail the paperwork in along with a check. Dennis was kind enough to give me a prepaid label to overnight this with fedex. Approximately two days later, my accounts were open and i setup my online access. Since this moment, i have been very pleased with the service that i have received from everbank. Every phone call has ended in a resolution to a problem. The online banking layout and smartphone app gets the job done.

The only thing i would admit that i wasn't pleased with was the fee for online bill pay (unless you maintain a $5,000 daily balance). This is a minor problem, as i don't use online bill pay often. I am baffled by the other e-mails for everbank and the problems people have experienced. I have three accounts open with everbank and have no intention in looking for another bank for a very long time. If you are currently looking for a new bank, look no further than everbank. I am sure you will be pleased.

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Other EverBank Reviews

nickcello's Profile Image

Reviewed by nickcello

Mar 15th 2015

5 out of 5 marks

So far, really good!

I'm in the process of dumping Wells Fargo and Everbank is a breath of fresh air! Opening the account was really easy. I did everything online from signing my name to writing myself a check for the initial deposit. There are no fees, so I have no complaints!

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silver's Profile Image

Reviewed by silver

Mar 6th 2015

1 out of 5 marks

Misleading. Incompetent. Montgomery County, Maryland

EverBank representative promises repeatedly over 4 months contradicted by bank

officials. Comparable to dysfunctinal relationship between Congress and President.

Also EverBank house appraisal $150,000 less than independent house appraisal.

6701 Democracy Boulevard

Bethesda, Maryland 20817

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