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EverBank Customer Review

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lmo0587's Profile Image

5 out of 5 marks

Reviewed by lmo0587

Jan 9th 2012

Good Experience with EverBank

I have not had any issues with EverBank. Excellent customer service, great online banking features, overall good bank.

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MrKiril's Profile Image

Reviewed by MrKiril

Oct 4th 2013

4 out of 5 marks

Gut-wrenching, abysmal at best way to open an account

Took many phone calls and emails, and never returned calls to actually initialize my account, thanks to a plethora of (mostly unprofessional) reps passing the buck like champs. I later had to mail documents in order to process the opening

Finally my money market account deposit was accepted and all is well, Free checks are part of the deal, as well as a decent interest rate for the first year.

Their website isn't very pretty or user friendly, but the iPhone app is a joke, very limited information can be accessed beyond your balance, and the fact that you have an account with Everbank.

I hope someone at Everbank is reading this you guys need to step up your game and focus on customer service and give us a credible app!

Is this review helpful? ▲ Yes 2 ▼ No 0

ChristineWard's Profile Image

Reviewed by ChristineWard

Feb 20th 2014

1 out of 5 marks


Mortgage servicing is pathetic. Any search online would make you want to turn and run. Mortgage payment kept going up because of escrow they say. My payment started out at 1100.00 and rose to 1650.00 with a fixed interest rate.

My story is one of many.

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