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B+
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1,395
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Fifth Third Bank Customer Review

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d_rek's Profile Image

1 out of 5 marks

Reviewed by d_rek

Jan 29th 2013

10 Years With Them And No Concept Of Customer Loyalty.

I've been a customer with 5/3rd for over 10 years and the quality of their banking services and consistently gone downhill. Technologically they are lacking many of the benefits you will find with other banking institutions. And the fees - there is a fee for everything! All of the customer service call centers are overseas too - good lucking speaking to someone who you can understand! The deal breaker was forcing me into a checking account with a monthly maintenance fee! I even stopped into a local branch and talked to a rep and she was completely unsympathetic and did absolutely nothing to retain me as a customer. I would shop around for a better bank or cu.

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Other Fifth Third Bank Reviews

mmp's Profile Image

Reviewed by mmp

Oct 15th 2014

1 out of 5 marks

Dead End Service.

Too bad the national recording answers and not a 'live' person when you dial the local branch. Both gaylord branches were not able to help me with a check that was deposited. It was such a bother. Oh those darn customers!

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WalMan's Profile Image

Reviewed by WalMan

May 7th 2014

1 out of 5 marks

Fifth Third Bank Is A Joke -- Bad Business

Stay away from fifth bank. Their customer service is a joke and there's never a bank manager available to speak with. They'll also put your check on hold for 12 freaking days for the dumbest reasons. The $37 overdraft fee is a joke. You've been warned -- don't bank with Fifth Third Bank.

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