Overall Rating

MyBankTracker rated Fifth Third Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

MyBankTracker Rating

Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

1,395
Branch Locations

Fifth Third Bank Location Map
We found branches close to you.

Add a Bank to Compare

Bank Rates
CIT Bank
Add
Bank Reviews
Regions Bank
Add
Bank News
KeyBank
Add
Compare Banks

Fifth Third Bank Customer Review

Post a review
d_rek's Profile Image

1 out of 5 marks

Reviewed by d_rek

Jan 29th 2013

10 Years With Them And No Concept Of Customer Loyalty.

I've been a customer with 5/3rd for over 10 years and the quality of their banking services and consistently gone downhill. Technologically they are lacking many of the benefits you will find with other banking institutions. And the fees - there is a fee for everything! All of the customer service call centers are overseas too - good lucking speaking to someone who you can understand! The deal breaker was forcing me into a checking account with a monthly maintenance fee! I even stopped into a local branch and talked to a rep and she was completely unsympathetic and did absolutely nothing to retain me as a customer. I would shop around for a better bank or cu.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Fifth Third Bank Reviews

eddiephillips's Profile Image

Reviewed by eddiephillips

Mar 17th 2015

1 out of 5 marks

Wait Time

A friend of mine told me about a bank rep named Brooke Eidson and about how she could help me with me financial situation. Asked to speak with her, gave them my name, waited about 6 minutes on the phone and the lady who took the phone call picked up again and tells me that she is no longer with the bank. Either you know who you work with or you don't in this situation.

Is this review helpful? ▲ Yes 1 ▼ No 0

HosedBy53's Profile Image

Reviewed by HosedBy53

Mar 14th 2015

1 out of 5 marks

Worst experience in dealing with a bank

Like other reviews I had read it started out with a great deal on a car loan. But quickly found out that that 53 gets fee happy. They are the first bank that was pushy trying get me to refinance or open account. I finally open checking account because they won't give you the option to use an outside bank to pay by phone on loan and on their credit card as well

I ran into medical issues and got 3 or more calls a day when I got behided. Now thing that makes the most evil bank is that I a made agreement from loan dept in Cincy Ohio that I could make my payment by outside bank that I had account for over 10 years. 53 hit me w/ $260 in overdraf fees and turned my checking over to collections while at the same time taking payments from my other checking account. What F-ing JERKS. I'm paying off my car this month and I will never ever want to give 53 a penny ever again

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews