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B+
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Fifth Third Bank Customer Review

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d_rek's Profile Image

1 out of 5 marks

Reviewed by d_rek

Jan 29th 2013

10 years with them and no concept of customer loyalty...

I've been a customer with 5/3rd for over 10 years and the quality of their banking services and consistently gone downhill. Technologically they are lacking many of the benefits you will find with other banking institutions. And the fees - there is a fee for everything! All of the customer service call centers are overseas too - good lucking speaking to someone who you can understand! The deal breaker was forcing me into a checking account with a monthly maintenance fee! I even stopped into a local branch and talked to a rep and she was completely unsympathetic and did absolutely NOTHING to retain me as a customer. I would shop around for a better bank or CU.

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Other Fifth Third Bank Reviews

brycol24's Profile Image

Reviewed by brycol24

Aug 19th 2014

1 out of 5 marks

Rude!

This branch is located on w. Broad street in columbus oh in the kroger store. These people are the rudest people i have ever met. I go there and have 3 deposit slips (white, pink and yellow). I have to ask every time for them to stamp the yellow and pink. Why on earth would i hand you all them if i didn't want them stamped? Went there today and i was greeted but the csr just kept up the conversation with the other csr totally ignoring me. I would never treat customers like that. I hate fifth third bank!!!!

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fifththirdsucks's Profile Image

Reviewed by fifththirdsucks

Aug 14th 2014

1 out of 5 marks

fifth thi shits on thier customers

Their customer service is horrifying Shitty. I was given wrong information multiple times by their offices. They treated me like dirt.

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