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Fifth Third Bank Customer Review

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d_rek's Profile Image

1 out of 5 marks

Reviewed by d_rek

Jan 29th 2013

10 years with them and no concept of customer loyalty...

I've been a customer with 5/3rd for over 10 years and the quality of their banking services and consistently gone downhill. Technologically they are lacking many of the benefits you will find with other banking institutions. And the fees - there is a fee for everything! All of the customer service call centers are overseas too - good lucking speaking to someone who you can understand! The deal breaker was forcing me into a checking account with a monthly maintenance fee! I even stopped into a local branch and talked to a rep and she was completely unsympathetic and did absolutely NOTHING to retain me as a customer. I would shop around for a better bank or CU.

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Other Fifth Third Bank Reviews

meiahlegg's Profile Image

Reviewed by meiahlegg

Sep 6th 2014

5 out of 5 marks

Great

Go there to cash my checks, new to the columbus,oh area & they really have helped me with a lot. Loan for a home. Cashing work checks. Everything!

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bgilbertmodeltrain's Profile Image

Reviewed by bgilbertmodeltrain

Sep 3rd 2014

1 out of 5 marks

Should be called "Bank of America Junior"

If you like a bank with a lot of inflexible rules, rude employees, and a total lack of interest in the personal or business well-being of its customers, then Fifth Third Bank is for you! Today I witnessed a situation where they refused to accept a deposit into my niece's Fifth Third Bank account. No explanation. No help as to what to do. Just plenty of attitude!

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