Overall Rating

MyBankTracker rated Fifth Third Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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1,395
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Fifth Third Bank Customer Review

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McCumber2's Profile Image

5 out of 5 marks

Reviewed by McCumber2

Jan 15th 2013

Love it!

I enjoy this bank very much. You have online banking with mobile, Military benefits, Great Customer Service, overdraft forgiveness, and if we get our check in before 2pm on weekdays. It will be in the bank the same day. I'm super happy and absolutely enjoy this place. I have tried plenty of banks and this is the only bank that I will be staying with since the Service is amazing.

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Other Fifth Third Bank Reviews

cindyivette's Profile Image

Reviewed by cindyivette

May 4th 2015

1 out of 5 marks

worst bank

Poor Communication in their mortgage department.

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YldCrd's Profile Image

Reviewed by YldCrd

Apr 30th 2015

1 out of 5 marks

They find reasons to charge fees

I have been banking with 5th 3rd for at least 10 years. I have found that they look for methods to accrue fees on your accounts. Today was the latest attempt; I logged into the bank at 1 am and noticed that it showed a positive balance over $300.00, to be safe I moved $630.00 from savings to assure an adequate balance to cover any outstanding charges. I wake up to find they have charge me $148.00 in over draft fees. When I called and questioned this I was informed that it was not relevant that I showed a positive balance when I transferred money, they would take the fees anyway. When I pointed out that I was on disability and a fixed income and I had made the transfer in good faith to avoid possible conflicts, they offered to eliminate 1/2 of the fees. When I questioned further and pointed out the timing, I was informed that it didn't matter. I have determined that the bank cares only for profit and not for the customer, I and will be changing banks as soon as possible.

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