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B+
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1,373
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Fifth Third Bank Customer Review

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McCumber2's Profile Image

5 out of 5 marks

Reviewed by McCumber2

Jan 15th 2013

Love it!

I enjoy this bank very much. You have online banking with mobile, Military benefits, Great Customer Service, overdraft forgiveness, and if we get our check in before 2pm on weekdays. It will be in the bank the same day. I'm super happy and absolutely enjoy this place. I have tried plenty of banks and this is the only bank that I will be staying with since the Service is amazing.

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Other Fifth Third Bank Reviews

Koreybradley's Profile Image

Reviewed by Koreybradley

Jul 20th 2014

1 out of 5 marks

Makes Money With Fees

They drag out processing deposits & payments in order to collect fees. I closed my account last month. Verified there are no payments linked to that account. I just get a letter today that no only did they not close my account as I requested, they have also piled on over $100 in fees.

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mrgreen's Profile Image

Reviewed by mrgreen

Jul 16th 2014

1 out of 5 marks

The worst bank manager

We've been banking here for over 4 years and have finally had enough of the rude and arrogant treatment consistently received from the bank manager at this branch. She goes out of her way to be insulting, uncooperative and has not been the least bit helpful the entire time we've been here.

I've dealt with almost all of the big national banks that have poor reputations and the Fifth Third in Lowell is the worst of the worst, thanks to the unprofessional behavior and rudeness of the manager here. We are canceling every account we have with Fifth Third and will NEVER bank here again.

Put your money anywhere but here!

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