Overall Rating

MyBankTracker rated Fifth Third Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

MyBankTracker Rating

Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

1,395
Branch Locations

Fifth Third Bank Location Map
We found branches close to you.

Add a Bank to Compare

Bank News
CIT Bank
Add
Bank News
Regions Bank
Add
Bank Rates
KeyBank
Add
Compare Banks

Fifth Third Bank Customer Review

Post a review
beki_7's Profile Image

1 out of 5 marks

Reviewed by beki_7

Feb 9th 2013

Not A Customer Friendly Bank!

I have been banking with 5/3rd for over 10 years. I have become progressively disenchanted with their customer service (or lack thereof) for some time, but stayed with them out of convenience. With their recent move to an annual fee based checking system (with the balance i keep per month, i have to pay at least $12 each month to be able to still write checks on my account), they officially lost my patronage. My account will be closed monday morning. Already set up a checking account elsewhere, just have to stop by and make it official. This company has nickel and dimed me for the last time.

Is this review helpful? ▲ Yes 1 ▼ No 1

Other Fifth Third Bank Reviews

cindyivette's Profile Image

Reviewed by cindyivette

May 4th 2015

1 out of 5 marks

worst bank

Poor Communication in their mortgage department.

Is this review helpful? ▲ Yes 1 ▼ No 0

YldCrd's Profile Image

Reviewed by YldCrd

Apr 30th 2015

1 out of 5 marks

They find reasons to charge fees

I have been banking with 5th 3rd for at least 10 years. I have found that they look for methods to accrue fees on your accounts. Today was the latest attempt; I logged into the bank at 1 am and noticed that it showed a positive balance over $300.00, to be safe I moved $630.00 from savings to assure an adequate balance to cover any outstanding charges. I wake up to find they have charge me $148.00 in over draft fees. When I called and questioned this I was informed that it was not relevant that I showed a positive balance when I transferred money, they would take the fees anyway. When I pointed out that I was on disability and a fixed income and I had made the transfer in good faith to avoid possible conflicts, they offered to eliminate 1/2 of the fees. When I questioned further and pointed out the timing, I was informed that it didn't matter. I have determined that the bank cares only for profit and not for the customer, I and will be changing banks as soon as possible.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews