Overall Rating

MyBankTracker rated Fifth Third Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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1,395
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Fifth Third Bank Customer Review

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LarrytheLegend's Profile Image

1 out of 5 marks

Reviewed by LarrytheLegend

Jun 1st 2012

Not Customer-Oriented At All

I stopped into downtown chicago branch. No customers but 3 tellers on duty. I asked for change for a $twenty. Teller said unless i was a customer she couldn't help me. A manager asked if he could be of service. After asking him for change he said the bank could not help me but there is a currency exchange across the street. I wrote to bank hq in cincy who replied that they only keep enough cash on hand to benefit their customers. But i was only asking for change for a twenty - no a hundred grand! Very disappointing bank experience!

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Other Fifth Third Bank Reviews

blufox47's Profile Image

Reviewed by blufox47

Feb 17th 2015

5 out of 5 marks

Service

I have been with fifth third bank for a number of years and have had nothing but good service friendly service there a bank to get some things done i always enjoy doing business at the third bank regardless of what branch you go to the service is always the same impeccable.

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Frannie's Profile Image

Reviewed by Frannie

Feb 17th 2015

1 out of 5 marks

Stop, Do Not Use This Bank

Tons of hidden fees and the rudest people i have ever delt with.

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